Dedicated Military Support Services

Be Mentored Toward Success

From application to graduation, we are dedicated to upholding the respect and dignity of our military students, Veterans and their families. As the nation's first private military college, and one of only six senior military colleges in the country,  Norwich faculty and staff have a greater understanding of:


  • New Student Orientation and Welcome Center
  • Grammarly writing application
  • service account
  • Library and electronic ebooks

Contact your student support advisor for further assistance and questions.

Your Dedicated Military Support Team and Resources

Our faculty, academic advisors, tutors and mentors offer assistance with many aspects of your online learning experience, ADA support and explaining different Veteran and military resources.

GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at

Dedicated Support Details

Shaun McCaughey, Associate Registrar and VA Certifying Official | 802-485-3305

Shaun McCaughey, Associate Registrar, VA Certifying Official (Online Bachelor's and Masters Programs, College of Graduate and Continuing Studies) | 802-485-3305

Judith Sassi, Sr. Associate Registrar | 802-485-2255.

Nicole Warner, Executive Assistant, VA Certifying Official (On Campus) | 802-485-2355

Your first line of support is your student support advisor, who functions as your personal advocate for issues related to program requirements, course materials, university policies and anything else that may impact your academic experience. If you are a military Veteran, you have the added support of our experienced staff who will help you navigate the policies and resources specific to your military status.

To help you succeed as an online learner, our dedicated distance-learning librarian and reference staff members provide research assistance via email, phone and chat. Our staff can give you access to books in print from our collection of over 140,000 titles and journal articles not available online to students through our material request services. If you have any technical questions or issues regarding your online program platform, you can reach out to our technical support staff members who are available to help 24/7.

As a student enrolled in the history, military history, leadership or business administration programs, you have access to a variety of online tools and resources to best navigate through course assignments and become an expert writer. Norwich alumni support you by providing writing tips and best practices through modules, forums and assignment reviews. Grow your writing skills with ease through the online classroom.

Other key staff members include your admissions advisor, who can guide you through all the up-front processes and details surrounding program admissions, credit transfersVA certification and financial aid. Once you begin your program, a program director and assistant director work behind the scenes to keep your curriculum relevant and ensure an optimal online classroom experience.

Additional support includes:

  • ADA Advocate and Coordinator
  • Counseling and Emergency Services


As an educator of Military personnel for over 200 years, Norwich University is experienced and prepared to help you with your Temporary Duty Orders or Permanent Change of Station. 

We understand the demands of our military students, which include dealing with situations that leave little time for planning. With our in-depth military policy, we can: 
•    support learners who need to take a leave of absence 
•    adjust their class schedules as necessary
•    make accommodations for extensions in existing courses

All our Military students are supported by Student Support Advisors (SSA) who are trained to discuss your unique situations, find solutions, and supply you with supporting documentation to receive more information on all available options.

Student at desk working

Which Online Degree Program Is Right For You?

Designed to meet the unique needs and goals of active military and Veteran students, you can complete your degree online, one course at a time. Our rigorous programs allow you to learn in the times and locations that are best for you.


88th Yellow Ribbon Reintegration Program

Norwich University Online will be in Minneapolis, MN, for the 88th Yellow Ribbon Reintegration Program (YRRP). We invite all attendees to stop by our table at the event to learn more about Norwich's...

  • Apr 20, 2024 - Apr 21, 2024
  • Various times
    • Off Campus

2024 Fort Knox Education Fair

Norwich University Online will be in Fort Knox, KY, for the 2024 Fort Knox Education Fair. We invite all attendees to stop by our table at the event to learn more about Norwich's online programs.


  • Apr 24, 2024
  • 9:00am - 8:00pm
    • Off Campus

2024 National Guard Bureau College and Career EXPO

Norwich University Online will be in Arlington, VA , for the 2024 National Guard Bureau College and Career EXPO. We invite all attendees to stop by our table at the event to learn more about Norwich's...

  • May 8, 2024
  • 10:00am - 2:00pm
    • Off Campus