Complaint Process

Norwich University is committed to providing a valued learning experience for our students and it's important to us to continue enhancing that experience. Should an issue be brought to our attention, Norwich will take appropriate action to seek resolution. Students are encouraged to pursue our internal resolution process for any complaints before contacting external state sources for resolution.

Norwich University’s complaint and grievance process can be found in the course catalog with the links below:

Students attending from any state, with the exception of California, should first contact the Vermont Agency of Education. The Vermont Agency of Education has provided a complaint information website and a PDF to view.

For all other complaints Norwich University has provided below contact information for its accreditor as well as other state officials that would appropriately handle your complaint.

Student Complaint Locations for the United States of America

Accreditor New England Commission of Higher Education
3 Burlington Woods Drive, Suite 100
Burlington, MA 01803 U.S.A.
Tel: +1 781-425-7785
Email: info@neche.org
AlabamaAlabama Department of Postsecondary Education
P.O. Box 302130 Montgomery, AL 36130-2000
Website: https://www.accs.cc/index.cfm/school-licensure/complaints/
Form: https://psl.asc.edu/External/Complaints.aspx
 
Alabama Commission on Higher Education
PO BOX 30200, Montgomery, AL 36130-2000
Website: http://ache.edu/ACHE_Reports/Forms/NRI/federal-reg.pdf
 
State of Alabama Attorney General
P.O. Box 300152,
Tel: 800-392-5658 or 334-242-7300
Website: https://ago.alabama.gov/ConsumerComplaint
AlaskaAlaska Commission on Postsecondary Education
PO BOX 110505
Juneau, Alaska 99811-0505
Email: ACPE@alaska.gov
Website: https://acpe.alaska.gov/ConsumerProtection
 
State of Alaska Office of the Attorney General
Consumer Protection Unit 1031 W. 4th Avenue, Suite 200
Anchorage, AK 99501
Tel: 907-269-5100
Website: http://law.alaska.gov/department/civil/consumer/cpindex.html
ArizonaArizona State Board for Private Postsecondary Education
1740 W. Adams, Phoenix, AZ 85007
Form: https://ppse.az.gov/complaint
 
Office of the Attorney General Consumer Information and Complaints
2005 N Central Avenue, Phoenix, AZ 85004
Tel: 602-542-5763
Email: consumerinfo@azag.gov
Website: http://www.azag.gov/complaints/consumer
ArkansasArkansas Department of Higher Education
Arkansas Higher Education Coordinating Board
423 Main Street, Suite 400, Little Rock, AR 72201
Tel: 501-371-2000
Contact Form: https://www.adhe.edu/contact-us
Website: https://www.adhe.edu/
 
Arkansas Attorney General Office
Consumer Protection Division 323 Center St, Suite 200
Little Rock, AR 72201
Tel: 800-482-8982 or 501-682-2007
Email: oag@arkansasag.gov
CaliforniaBureau For Private Postsecondary Education
PO Box 980818, W Sacramento, CA 95798-0818
Tel: 888-370-7589 or 916-431-6959
Website: http://www.bppe.ca.gov/forms_pubs/complaint.pdf
 
California Department of Consumer Affairs
Attorney General’s Office California Department of Justice
Attn: Public Inquiry Unit
1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
Tel: 800-952-5210
Fax: 916-323-5341
Email: dca@dca.ca.gov
Website: https://www.dca.ca.gov/consumers/complaints/index.shtml
ColoradoColorado Department of Higher Education
1600 Broadway, Suite 2200, Denver, CO 80202
Tel: 303-862-3001
Fax: 303-996-1329
Website: https://highered.colorado.gov/
 
Consumer Protection & Services Colorado State Attorney General
Ralph L. Carr Colorado Judicial Center
1300 Broadway, 10th Floor, Denver, CO 80203
Tel: 800-222-4444 or 720-508-6000
Complaint Form: https://www.coag.gov/uccc/complaint
Website: https://coag.gov/about-us/office-sections/consumer-protection
ConnecticutConnecticut Department of Higher Education
Commissioner of Higher Education
450 Columbus Boulevard, Suite 510, Hartford, CT 06103-1814
Tel: 860-947-1837
Email: BMitchell@ctohe.org
 
Department of Consumer Protection
450 Columbus Blvd, Suite 901 Hartford, CT 06103
Tel: 860-713-6100
Fax: 860-707-1966
Email: dcp.complaints@ct.gov
Complaint Forms: https://portal.ct.gov/DCP/Complaint-Center/Complaint-Forms-and-Procedures
DelawareDelaware Higher Education Office
John G. Townsend Building, Suite 2 Dover, DE 19901
Email: dheo@doe.k12.de.us
 
Delaware Attorney General
Consumer Protection Division Carvel State Office Bldg.
820 N French St., 5th Floor, Wilmington, DE 19801
Tel: 800-220-5424 or 302-557-8600
Fax: 302-577-6499
Email: consumer.protection@state.de.us
Website: https://attorneygeneral.delaware.gov/fraud/cpu/complaint/
District of ColumbiaDistrict of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
1050 First Street, NE, 5th Floor, Washington, DC 20002
Tel: 202-727-6436
Email: osse@dc.gov
Website: https://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints
FloridaCommission for Independent Education
325 W Gaines St., Suite 1414, Tallahassee, FL 32399-0400
Tel: 850-245-3238
Fax: 850-245-3238
Email: cieinfo@fldoe.org
Website: http://www.fldoe.org/policy/cie/file-a-complaint.stml
 
Florida Office of Attorney General
Office of the Attorney General, Pam Bondi
PL-01 The Capitol, Tallahassee, Florida 32399-1050 Tel: 866-966-7226 or 850-414-3990
Website: http://myfloridalegal.com/contact.nsf/contact?Open&Section=Citizen_Services
GeorgiaGeorgia Nonpublic Postsecondary Education Commission 
2082 E Exchange Place, Suite 220, Tucker, GA 30084-5305
Tel: 770-414-3300
Fax: 770-414-3309
Website: https://gnpec.georgia.gov/student-complaints
 
Governor’s Office of Consumer Protection
2 Martin Luther King Jr. Dr., Suite 356, Atlanta, GA 30334
Tel: 800-869-1123 or 404-651-8600
Fax: 404-651-9018
Complaint Form: http://consumer.georgia.gov/pdf/Complaintform.pdf
HawaiiHawaii Postsecondary Education Authorization Program
P.O. Box 541, Honolulu, Hawaii 96809
Tel: 808-586-7327
Email: hpeap@dcca.hawaii.gov
Website: http://cca.hawaii.gov/hpeap/student-complaint-process/
 
Department of Commerce & Consumer Affairs Office of Consumer Protection
235 South Beretania Street, 8th floor, Honolulu, Hawaii 96813-2419
Tel: 808-586-2630
Fax: 808-586-2640
Website: http://cca.hawaii.gov/consumer-complaints/
IdahoIdaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street, 3rd Floor, Boise, ID 83702
Tel: 208-334-2270 or 208-332-1587
Fax: 208-334-2632
Website: https://boardofed.idaho.gov/priv_col_univ/student_complaint.asp
 
Office of the Attorney General
Consumer Protection Division
700 W. Jefferson St. Suite 210
P.O. Box 83720 Boise, Idaho 83720
Tel: 208-334-2400
Website: http://www.ag.idaho.gov/onlineForms/consumerProtectionComplaint.htm
IllinoisIllinois Board of Higher Education
1 North Old State Capitol Plaza, Suite 333, Springfield, Illinois 62701
Website: http://complaints.ibhe.org/
 
Illinois Department of Attorney General
Consumer Fraud Bureau
500 South Second Street, Springfield, IL 62701
Tel: 1-800-243-0618 (toll free in Illinois) or 217-782-1090
Website: https://ccformsubmission.ilattorneygeneral.net/
Form: http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf
IndianaIndiana Commission for Higher Education
101 W. Ohio Street, Suite 300, Indianapolis, IN 46204
Tel: 800-628-2909 or 312-232-1328
Email: complaints@che.in.gov
Website: https://www.in.gov/che/
 
Consumer Protection Division
Office of the Indiana Attorney General
Government Center South
302 W. Washington St. 5th Floor, Indianapolis, IN 46204
Tel: 317-232-6330
Website: https://indianaattorneygeneral.secure.force.com/ConsumerComplaintForm
IowaIowa Student Aid Commission
Hoover State Office Building, 475 SW Fifth St., Suite D, Des Moines, IA 50309
Email: consumer@ag.iowa.gov
Website: https://www.iowacollegeaid.gov/
 
Consumer Protection Division Attorney General of Iowa
1305 E Walnut, Des Moines, IA 50319 Tel: 888-777-4590  or 515-281-5926
Fax: 515-281-6771
Email: consumer@iowa.gov
Form: https://www.iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint/
KansasKansas Board of Regents
Attn: Private Postsecondary Education Division
1000 SW Jackson St., Suite 520, Topeka, KS 66612-1368
Tel: 785-532-6237
Fax: 785-296-7052
Website: https://www.kansasregents.org/students/university_student_complaints
 
Office of the Attorney General Consumer Protection Division
120 SW 10th Ave., 2nd Floor, Topeka, KS 66612
Tel: 800-432-2310 or 785-296-3751
Fax: 785-291-3699
Form: https://ag.ks.gov/complaint-center
KentuckyKentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512
Contact Form: http://cpe.ky.gov/contact.html
Website: http://cpe.ky.gov/campuses/consumer_complaint.html
 
Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, Kentucky 40601-3449
Contact Form: http://cpe.ky.gov/contact.html
Website: http://cpe.ky.gov/campuses/consumer_complaint.html
LouisianaLouisiana Board of Regents
Attn: Kim Hunter Reed, Ph.D.
1201 N. Third St., Suite 6-200, Baton Rouge, LA 70802
Tel: 225-342-4253
Website: https://regents.la.gov/divisions/planning-research-and-academic-affairs/institutional-licensure/sara/
Complaint Form: https://www.regents.la.gov/assets/docs/2013/03/Board-of-Regents-SARA-Student-Complaint-Form.pdf
 
Office of the Attorney General Consumer Protection Section
PO BOX 94005, Baton Rouge, LA 70804
Tel: 800-351-4889 or 225-326-6465
Email: ConsumerInfo@ag.louisiana.gov
Website: http://www.ag.state.la.us/Home/ComplaintDocument
MaineMaine Department of Education - Complaints
23 State House Station, Augusta, ME 04333-0023
Tel: 207-624-6600
Fax: 207-624-6700
TTY: 711(Maine Relay 711)
Website: https://www.maine.gov/doe/highered/sara/index.html
Complaint Form: https://www.maine.gov/doe/highered/sara/sara-complaint-form.pdf
 
Maine Attorney General Consumer Protection Division
6 State House Station, Augusta, ME 04333
Tel: 800-436-2131 or 207-626-8849
Website: https://www.maine.gov/ag/consumer/complaints/index.shtml
Complaint Form: https://www.maine.gov/ag/consumer/complaints/complaint_form.shtml
MarylandMaryland Higher Education Commission
6 North Liberty Street, 10th Floor, Baltimore, MD 21201
Tel: 410-767-3301 or 1-800-974-0203 (toll free)
Website: http://www.mhec.state.md.us/preparing/Pages/College411/college411home.aspx
Complaint Form: https://mhec.maryland.gov/institutions_training/Documents/acadaff/MHECStudentComplaintForms.pdf
 
Office of the Attorney General Consumer Protection Division
200 St. Paul Place, Baltimore, MD 21202
Tel: 410-528-8662 or 1-888-743-0023 (toll free) or En espanol 410-230-1712
TTY: Dial 7-1-1 or 800-735-2258
Email: consumer@oag.state.md.us
Website: http://www.marylandattorneygeneral.gov/Pages/CPD/Complaint.aspx
MassachusettsMassachusetts Board of Higher Education
One Ashburton Place, Rm 1401, Boston, MA 02108 Tel: 617-994-6950
Website: http://www.mass.edu/forstufam/complaints/complaintform.asp
 
Office of the Attorney General
Public Inquiry & Assistance Center (PIAC)
One Ashburton Place, Boston, MA 02108
Tel: 617-727-2200 or 617-727-4765
Email: ago@state.ma.us
Website: https://www.mass.gov/orgs/office-of-attorney-general-maura-healey
MichiganDepartment of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division & Regulatory Affairs
PO Box 30004, Lansing, MI 48909
Tel: 517-373-1110
Form: http://www.michigan.gov/documents/lara/LCE-992_0715_494884_7.pdf
 
Office of Attorney General Consumer Protection Division
525 W. Ottawa St, Lansing, MI 48909
Tel: 517-373-1110
Fax: 517-373-3042
Email: miag@mi.gov
Website: https://secure.ag.state.mi.us/complaints/consumer.aspx
MinnesotaOffice of Higher Education
1450 Energy Park Dr, Suite 350, St Paul, MN 55108
Tel: 800-657-3866 or 651-642-0567
Fax: 651-642-0675
Website: https://www.ag.state.mn.us/Office/Complaint.asp
 
Office of Minnesota Attorney General Lori Swanson
445 Minnesota Street, Suite 1400, St Paul, MN 55101
Tel: 800-657-3787 or 651-296-3353
Email: Attorney.General@ag.state.mn.us
Email: Attorney.General@state.mn.us
Website: https://www.ag.state.mn.us/Office/Complaint.asp
Form: https://www.ag.state.mn.us/Office/Forms/ConsumerAssistanceRequest.asp
MississippiMississippi Commission on College Accreditation
3825 Ridgewood Road, Jackson, MS 39211
Tel: 601-432-6372
Fax: 601-432-6225
Form: http://www.mississippi.edu/mcca/downloads/studentcomplaintform.pdf
 
Consumer Protection Division
Office of the Attorney General
PO Box 220, Jackson, MS 39225
Tel: 800-281-4418 or 601-359-4230
Email: http://www.ago.state.ms.us/index.php/contact
Website: http://www.ago.state.ms.us/forms/complaint-form
MissouriMissouri Department of Higher Education
Supreme Court Building, 207 W. High St, PO Box 899, Jefferson City, MO 65102
Tel: 800-473-6757 or 573-751-2361
Fax: 573-751-6635
Email: info@dhe.mo.gov
Website: https://dhe.mo.gov/index.php
Complaint Form: https://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf
 
Attorney General’s Office
Consumer Protection Unit
PO BOX 899, Jefferson City, MO 65102
Tel: 573-751-3321
Fax: 573-751-0774
Email: consumer.help@ago.mo.gov
Website: https://ago.mo.gov/app/consumercomplaint
Form: https://ago.mo.gov/docs/default-source/forms/consumercomplaintform.pdf?sfvrsn=2
MontanaMontana Board of Regents
Office of Commissioner of Higher Education
560 N. Park Ave, PO Box 203201, Helena, MT 59620-3201
Tel: 406-449-9124
 
Office of Consumer Protection
2225 11th Avenue, PO BOX 200151,  Helena, MT 59620
Email: contactocp@mt.gov
Website: http://mus.edu/MUS-Statement-of-Complaint-Process.asp
NebraskaNebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005, Lincoln, NE 68509-5005
Website: https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
 
Consumer Protection Division Office of the Attorney General
2115 State Capitol, Lincoln, NE 68509
Tel: 800-727-6432
Email: ago.consumer@nebraska.gov
Website: https://protectthegoodlife.nebraska.gov/file-consumer-complaint
NevadaCommission on Postsecondary Education
8778 S. Maryland Parkway, Suite 115, Las Vegas, NV 89123
Tel: 702-486-7330
Fax: 702-486-7340
Website: http://cpe.nv.gov/Students/Students_Home/
 
Office of the Attorney General Bureau of Consumer Protection
100 North Carson Street, Carson City, NV 89701
Tel: 775-684-1100 or 775-684-1100
Website: http://ag.nv.gov/Complaints/File_Complaint/
New HampshireNew Hampshire Department of Education - Division of Higher Education
Attn: Janet Fiderio
101 Pleasant Street, Concord, NH 03301
Tel: 603-271-3494
Email: info@doe.nh.gov
Website: https://www.education.nh.gov/highered/compliance-allegation.htm
 
Office of the Attorney General
Consumer Protection & Antitrust Bureau
33 Capitol Street, Concord, NH 03301
Tel: 888-468-4454 or 603-271-3641
Email: DOJ-CPB@doj.nh.gov
Website: http://business.nh.gov/ConsumerComplaint/step1.asp
New JerseyNew Jersey Commission on Higher Education
1 John Fitch Plaza, 10th Floor, PO Box 542, Trenton, NJ 08625-0542
Tel: 609-292-4310
Fax: 609-292-7225
Email: njhe@oshe.nj.gov
Website: http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
Complaint Form: https://www.state.nj.us/highereducation/documents/pdf/OSHEComplaintForm.pdf
 
New Jersey Division of Consumer Affairs
124 Halsey Street, Newark, New Jersey 07102
Tel: 973-504-6200 or 800-242-5846
Email: askconsumeraffairs@dca.lps.state.nj.us
Complaint Form: http://www.nj.gov/oag/ca/complaint/ocp.pdf
New MexicoNew Mexico Higher Education Department
Attn: Complaints
2048 Galisteo Street, Suite 4, Santa Fe, NM 87505
Tel: 505-476-8400
Website: http://www.hed.state.nm.us/
 
Attorney General Hector Balderas Consumer Protection Division
PO Drawer 1508, Santa Fe, NM 87504
Tel: 1-844-255-9210 (toll free) or 505-490-4060
Email: publicinformationoff@nmag.gov
Online Complaint Form: https://secure.nmag.gov/ECS/
New YorkNew York Office of College and University Evaluation
New York State Education Department
89 Washington Ave, Albany, NY 12234
Tel: 518-474-3852
Email: hedepcom@nysed.gov
Website: http://www.highered.nysed.gov/
Complaint Form: http://www.highered.nysed.gov/ocue/spr/documents/complaintform-accessible.pdf
 
New York State Department of State
Division of Consumer Protection Consumer Assistance Unit
99 Washington Ave., Albany, NY 12223-0001
Tel: 800-697-1220 or 518-474-8583
Fax: 518-486-3936
Email: webmaster@consumer.state.ny.us
Website: https://www.dos.ny.gov/consumerprotection/form/complaintform.asp
Form: https://www.dos.ny.gov/consumerprotection/pdf/consumer_complaint_form.pdf
North CarolinaPostsecondary Education Complaints
c/o Student Complaints
University of North Carolina General Administration
910 Raleigh Road, Chapel Hill, NC 27515
Tel: 919-962-4558
Email: studentcomplaint@northcarolina.edu
Website: https://www.northcarolina.edu/complaints
Form: https://www.northcarolina.edu/sites/default/files/student_complaint_form.pdf
 
Consumer Protection Division
Office of the Attorney General
9001 Mail Service Center, Raleigh, NC 27699-9001
Tel: 919-716-6000
Fax: 919-716-6750
Website: http://www.ncdoj.gov/getdoc/59be4357-41f3-4377-b10f-3e8bd532da5f/Complaint-Form.aspx
Form: http://www.ncdoj.gov/getdoc/b57fdbd2-e869-4844-8961-76fbf97ece87/Consumer-Complaint-Form-SH.aspx
North DakotaNorth Dakota University System
Attn: Dr. Richard Rothaus, Vice Chancellor of Academic and Student Affairs
600 E Boulevard Ave, Dept 215, Bismarck, ND 58505-0230
Tel: (701) 328-2960
Email: ndus.office@ndus.edu
Website: https://www.ndus.edu/makers/procedures/ndus/default.asp?PID=465&SID=57
 
Office of Attorney General
Consumer Protection Department 
Attn. Parrell Grossman, Director
Gateway Professional Center
600 E. Boulevard Ave Dept. 125, Bismarck, ND 58505
Tel: 701-328-2210
Website: https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints/general-complaint
OhioOhio Department of Higher Education
25 South Front Street Columbus, OH 43215-4183
Tel: 614-466-6000
Fax: 614-466-5866
Website: https://www.ohiohighered.org/students/complaints
 
Office of Attorney General
Consumer Protection Section
30 E Broad Street, 14th Floor, Columbus, OH 43215
Tel: 800-282-0515 (toll free) or 614-466-4986 (local)
Website: http://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers/File-A-Complaint.aspx
OklahomaOklahoma State Regents for Higher Education
655 Research Parkway, Suite 200, Oklahoma City, OK 73104
Tel: 405-225-9100
Website: http://www.okhighered.org/current-college-students/complaints.shtml
 
Office of Attorney General Consumer Protection Unit
Attn: Investigative Analyst
313 N.E. 21st Street, Oklahoma City, OK 73105
Tel: 405-521-6246
Email: consumerprotection@oag.ok.gov
Website: http://www.oag.ok.gov/consumer-protection-unit1
OregonOregon Higher Education Coordinating Commission
Office of Degree Authorization
225 Capitol St NE, 3rd Floor, Salem, OR 97310
Tel: 503-947-5744
Email: Info.HECC@state.or.us
Website: https://www.oregon.gov/HigherEd/Pages/index.aspx
 
Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court St. NE, Salem, OR 97301-4096
Form: http://www.doj.state.or.us/consumer/pdf/consumer_complaint.pdf
PennsylvaniaPennsylvania Department of Education
333 Market Street, Harrisburg, PA 17126-0333
Tel: 717-783-8228
Email: ra-collunivseminfo@pa.gov
Website: www.education.state.pa.us
Form: http://www.education.pa.gov/Documents/Postsecondary- Adult/College%20and%20Career%20Education/Private%20Licensed%20Schools/St udent%20Complaint%20Form.pdf
 
Office of Attorney General
Bureau of Consumer Protection
15th Floor Strawberry Square, Harrisburg, PA 17120
Tel: 717-787-3391
Fax: 717-787-8242
Form: https://www.attorneygeneral.gov/Complaints/Consumer_Complaint_Form/
 
Rhode IslandRhode Island Office of the Postsecondary Commissioner
560 Jefferson Boulevard, Suite 100, Warwick, RI 02886
Tel: 401-736-1100
Fax: 401-732-3541
TDD: 401-734-9481
Website: https://www.riopc.edu/page/student_complaint/
Form: https://riag.wufoo.com/forms/q1851amb1bdd4d5/
 
Office of Attorney General
Consumer Protection Unit
150 South Main St, Providence, RI 02903 Tel: 401-274-4400
Form: http://www.riag.ri.gov/home/ConsumerComplaintForm.pdf
South CarolinaSouth Carolina Commission on Higher Education
1122 Lady Street, Suite 300, Columbia, SC 29201
Tel: 803-737-2260
Fax: 803-737-2297
Email: submitcomplaint@che.sc.gov
Website: http://www.che.sc.gov/InstitutionsEducators/Licensing/LicensingofNon-PublicPostsecondaryInstitutions.aspx
 
South Carolina Department of Consumer Affairs
2221 Devine St, Suite 200, Columbia, SC 29205-2418
Tel: 803-734-4200
Email: sdsos@state.sd.us
Website: http://www.consumer.sc.gov/consumer/ComplaintInstructions/Pages/default.aspx
Form: https://applications.sc.gov/DCAComplaintSystem/Login/ConsumerLogin.aspx
South DakotaSouth Dakota Secretary of State
Capitol Building
500 E. Capitol Ave, Suite 2014, Pierre, SD 57501-5070
Email: sdos@state.sd.us
Website: https://sdsos.gov/general-information/summons-complaint.aspx
 
Office of Attorney General
Division of Consumer Protection
1302 E Hwy 14 Suite 3, Pierre, SD 57501
Tel: 605-773-4400
Fa: 605-773-7163
Website: http://consumer.sd.gov/complaintform.aspx
TennesseeTennessee Higher Education Commission
404 James Robertson Parkway, Suite 1900, Nashville, TN 37243
Tel: 615-741-3605
Website: https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization.html
 
Department of Commerce and Insurance Consumer Affairs Department
500 James Robertson Pkwy, Davy Crockett Tower, Nashville, TN 37243-0565
Tel: 800-342-8385 (TN only) or 615-741-2241
Fax: 615-532-4994
Website: https://www.tn.gov/commerce/resources-services/file-a-complaint.html
TexasTexas Workforce Commission
Career Schools and Colleges - Room 226-T
101 East 15th Street, Austin, Texas 78778-0001
Tel: 512-936-3100
Fax: 512-936-3111
Website: https://twc.texas.gov/jobseekers/career-schools-colleges-students#howToSubmitAComplaintAgainstASchool
Form: http://www.twc.state.tx.us/files/jobseekers/csc-401a-student-complaint-form-twc.pdf
 
Office of the Attorney General Consumer Protection Division
PO BOX 12548, Austin, TX 78711-2548
Tel: 800-621-0508
Email: public.information@oak.state.tx.us
Website: http://txoag.force.com/CPDOnlineForm
UtahUtah Division of Consumer Protection
160 East 300 South, Salt Lake City, Utah 84111
Tel: 801-530-6601
Email: consumerprotection@utah.gov
Website: http://consumerprotection.utah.gov/complaints/index.html
VermontVermont Agency of Education State Board of Education
219 North Main St, Suite 402, Barre, VT 05641
Email: aoe.edinfo@vermont.gov
Website: https://education.vermont.gov/student-support/special-education/policy-and-regulations/dispute-resolution
Complaint Form: https://education.vermont.gov/sites/aoe/files/documents/edu-special-education-administrative-complaint-form.pdf
 
Vermont Attorney General’s Office
109 State Street, Montpelier, VT 05609-1001
Tel: 800-649-2424 or 802-828-3171
Email: ago.info@vermont.gov
Compliant form: https://agocapcomplaint.atg.state.vt.us/forms/consumer-assistance-program-complaint-form/
VirginiaState Council of Higher  Education for Virginia
101 N 14th St., 10th Floor, James Monroe Bldg, Richmond, VA 23219
Tel: 804-225-2600
Email: communications@schev.edu
Website: http://www.schev.edu/index/students-and-parents/resources/student-complaints
Form: http://www.schev.edu/index/agency-info/contact-us
 
Office of the Attorney General of Virginia Consumer Protection Section
900 East Main Street, Richmond, VA 23219
Tel: 800‐552‐9963 (VA only) or 804‐786‐2042 Fax: 804‐225‐4378
Website: http://ag.virginia.gov/consumer-protection/index.php/file-a-complaint
WashingtonWashington Student Achievement Council
917 Lakeridge Way, P.O. Box 43430 Olympia, WA 98504‐3430
Tel: 360-753-7800
Email: complaints@wsac.wa.gov
Website: https://wsac.wa.gov/student-complaints
Form: http://www.wtb.wa.gov/PCS_Complaints.asp
 
Office of the Attorney General
Consumer Protection Department
1125 Washington Street SE, PO BOX 40100, Olympia, WA 98504
Tel: 360-753-6200
Form: https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx
West VirginiaWest Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700, Charleston WV 25301-2800
Tel: 304-558-2101
Website: http://www.wvhepc.edu/
Form: http://www.wvhepc.edu/wp-content/uploads/2018/04/Student-Complaint-Process-2018.pdf
 
Office of Attorney General
Consumer Protection Division
PO BOX 1789, Charleston, WV 25326-1789
Tel: 800-368-8808 or 304-558-8986
Fax: 304-558-0184
Website: https://ago.wv.gov/consumerprotection/Pages/default.aspx
Form: https://ago.wv.gov/consumerprotection/Documents/Letter%20accompanying%20complaint%206-13-16.pdf
WisconsinWisconsin Educational Approval Board
431 Charmany Drive, Suite 102, Madison, WI 53719
Email: eabmail@eab.wisconsin.gov
Website: https://dsps.wi.gov/pages/programs/educationalapproval/default.aspx
 
Bureau of Consumer Protection
2811 Agriculture Dr, Madison, WI 53708‐8911
Tel: 800‐422‐7128
Fax: 608‐224‐4939
Email: DATCPHotline@Wisconsin.gov
Form: https://datcp.wi.gov/Pages/Programs_Services/FileConsumerComplaint.aspx
WyomingWyoming Department of Education
2300 Capitol Avenue, Hathaway Building, 2nd Floor Cheyenne, WY 82002
Website: http://edu.wyoming.gov/downloads/schools/student-complaint-process.pdf
 
Office of Attorney General
Consumer Protection Division
Kendrick Building, 2320 Capitol Avenue, Cheyenne, WY 82002
Tel: 307-777-7841
Fax: 307-777-6869
Website: http://ag.wyo.gov/cpu/consumer-complaints

Student Complaint Locations for U.S. Territories

American SamoaDepartment of Protection and Advocacy 
Attn: Dr. L Tagoilelagi
Executive Office Building, Pago Pago, American Samoa 96799 
Tel: 684-633-4116
Fax: 684-633-2269
Federated States of MicronesiaNot available at this time.
GuamOffice of Attorney General
Office of Guam
Administration Division
590 S. Marine Corps Drive, Suite 901, Tamuning, Guam 96913
Tel: 671-475-3324 Ext 171
Fax: 671-472-2493
Website: http://www.guamag.org/forms_consumer/2015%20ConsumerComplaintForm.pdf
Midway Islands Not available at this time.
Northern Mariana IslandsNorthern Marianas Deparment of Education
CNMI Public School System
Saipan, MP 96950-1250
Tel: 670-234-5498 Ext. 1000
Fax: 670-234-1270
Email: nmc@nmcnet.edu
 
Office of Attorney General   
Edward T Manibusan
Juan A Sablan Memorial Bldg.
Caller Box 10007, Saipan, MP 96950 
Website: https://www.cnmioag.org/attorney-general-encourages-consumers-to-submit-written-complaints-on-price-gouging/
Puerto RicoPuerto Rico Council on Higher Education
PO Box 19900, San Juan, PR 00910-1900
Tel: 787-722-2121
Fax: 787-641-2573
Website: http://www.agencias.pr.gov/agencias/cepr/inicio/Pages/default.aspx
 
Puerto Rico Department of Justice
PO 9020192 San Juan, Puerto Rico 00902-0192
Website: https://www.justice.gov/actioncenter/submit-complaint
U.S. Virgin IslandsGovernment of the United States Virgin Islands
Department of Education, Office of the Commissioner
1834 Kongens Gade St. Thomas, V.I. 00802
Website: http://www.vide.vi/
 
Department of Licensing and Consumer Affairs
Attn: Consumer Affairs
Golden Rock Shopping Center, 3000 Estate Golden Rock, Suite 9, St. Croix, VI 00820
St. Croix Tel: 340‐713‐3522
 
Adminstrative Complex, The Battery, St. John, VI 00830
St. John Tel: 340-693-8036
 
Prop. & Procurement Building, 8201 Sub Base, Suite 1, St. Thomas, VI 00802
St. Thomas Tel: 340-714-3522
 
Website: http://dlca.vi.gov/
Complaint Form: https://secure.dlca.vi.gov/license/Asps/complaint/AddComplaint.aspx?Busseq
Palau Not available at this time.