Complaint Process

Norwich University is committed to providing a valued learning experience for our students and it's important to us to continue enhancing that experience. Should an issue be brought to our attention, Norwich will take appropriate action to seek resolution. Students are encouraged to pursue our internal resolution process for any complaints before contacting external state sources for resolution.

Norwich University’s complaint and grievance process can be found in the course catalog with the links below:

Norwich University online programs maintain state authorization (or necessary exemptions) for all US states and Puerto Rico. All states, except California, are covered by a cooperative agreement called the State Authorization Reciprocity Agreement (SARA). Visit the State Authorization Reciprocity Agreement website for more on their complaint process.

Students attending from any other state should first contact the Vermont Agency of Education. The Vermont Agency of Education has provided a complaint information website and a PDF to view.

For all other complaints Norwich University has provided below contact information for its accreditor as well as other state officials that would appropriately handle your complaint.

Student Complaint Locations for the United States of America

Accreditor New England Commission of Higher Education
3 Burlington Woods Drive, Suite 100
Burlington, MA 01803 U.S.A.
Tel: +1 781-425-7785
Email: info@neche.org
AlabamaAlabama Department of Postsecondary Education
P.O. Box 302130 Montgomery, AL 36130-2000
Website: https://www.alabamacommunitiesofexcellence.org/resource/alabama-department-of-postsecondary-education-2
Form: https://psl.asc.edu/External/Complaints.aspx
 
Alabama Commission on Higher Education
Tel: 334-242-1998
Fax: 334-242-2269
PO BOX 30200, Montgomery, AL 36130-2000
Website: http://ache.edu/
 
State of Alabama Attorney General
P.O. Box 300152,
Tel: 800-392-5658 or 334-242-7335
Website: https://ago.alabama.gov/ConsumerComplaint
AlaskaAlaska Commission on Postsecondary Education
PO BOX 110505
Juneau, Alaska 99811-0505
Tel: 907-465-6741
Email: EED.ACPE-IA@alaska.gov
Website: https://acpe.alaska.gov/ConsumerProtection
 
State of Alaska Office of the Attorney General
Consumer Protection Unit 1031 W. 4th Avenue, Suite 200
Anchorage, AK 99501
Tel: 907-269-5200
Website: http://law.alaska.gov/department/civil/consumer/cpindex.html
ArizonaArizona State Board for Private Postsecondary Education
1740 W. Adams Suite No. 3008, Phoenix, AZ 85007
Tel: 602-542-5709
Email: consumerprotection@alaska.gov
Form: https://ppse.az.gov/complaint
 
Office of the Attorney General Consumer Information and Complaints
2005 N Central Avenue, Phoenix, AZ 85004
Tel: 602-542-5763
Email: consumerinfo@azag.gov
Website: http://www.azag.gov/complaints/consumer
ArkansasArkansas Department of Higher Education
Arkansas Higher Education Coordinating Board
423 Main Street, Suite 400, Little Rock, AR 72201
Tel: 501-371-2000
Contact Form: https://www.adhe.edu/contact-us
Website: https://www.adhe.edu/
 
Arkansas Attorney General Office
Consumer Protection Division 323 Center St, Suite 200
Little Rock, AR 72201
Tel: 800-482-8982 or 501-682-2007
Email: consumer@ArkansasAG.gov ; dca@dca.ca.gov
CaliforniaBureau For Private Postsecondary Education
PO Box 980818, W Sacramento, CA 95798-0818
Tel: 888-370-7589 or 916-431-6959
Website: http://www.bppe.ca.gov/forms_pubs/complaint.pdfhttps://arkansasag.gov/consumer-protection/https://www.bppe.ca.gov/enforcement/complaint.shtml
Form: https://arkansasag.gov/forms/file-a-consumer-complaint/ or https://www.dca.ca.gov/webapps/gencomplaint.php
 
California Department of Consumer Affairs
Attorney General’s Office California Department of Justice
Attn: Department of Consumer Affairs, Consumer Information Division
1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
Tel: 800-952-5210; 800-326-2297
Email: dca@dca.ca.gov
Website: https://www.dca.ca.gov/consumers/complaints/index.shtmlhttps://www.dca.ca.gov/consumers/complaints/oos_students.shtml
ColoradoColorado Department of Higher Education
1600 Broadway, Suite 2200, Denver, CO 80202
Tel: 303-862-3001
Fax: 303-996-1329
Website: https://highered.colorado.gov/
 
Consumer Protection & Services Colorado State Attorney General
Ralph L. Carr Colorado Judicial Center
1300 Broadway, 9th Floor, Denver, CO 80203
Tel: 720-508-6000
Complaint Form: https://www.coag.gov/uccc/complaint
Website: https://coag.gov/about-us/office-sections/consumer-protection
ConnecticutConnecticut Office of Higher Education
Commissioner of Higher Education
450 Columbus Boulevard, Suite 707, Hartford, CT 06103-1814
Tel: 860-947-1800
 
Department of Consumer Protection
450 Columbus Blvd, Suite 901 Hartford, CT 06103
Tel: 860-713-6100
Fax: 860-707-1966
Email: dcp.complaints@ct.gov
Complaint Forms: https://portal.ct.gov/DCP/Complaint-Center/Complaint-Forms-and-Procedures
DelawareDelaware Higher Education Office
The Townsend Building, 401 Federal Street, Suite 2 Dover, DE 19901
Tel: 302-735-4120; 800-292-7935
Fax: 302-739-5894
Website: https://www.doe.k12.de.us/domain/226
Email: dheo@doe.k12.de.us
 
Delaware Attorney General
Consumer Protection Division Carvel State Office Bldg.
820 N French St., 5th Floor, Wilmington, DE 19801
Tel: 302-557-8600
Fax: 302-577-6499
Email: consumer.protection@delaware.gov
Website: https://attorneygeneral.delaware.gov/fraud/cpu/complaint/
District of ColumbiaOffice of the State Superintendent of Education
Higher Education Licensure Commission
1050 First Street, NE, Washington, DC 20002
Tel: 202-727-6436
Email: osse@dc.gov
Website: https://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints
FloridaCommission for Independent Education
325 W Gaines St., Suite 1414, Tallahassee, FL 32399-0400
Tel: 850-245-3200; 888-224-6684
Fax: 850-245-3238
Email: cieinfo@fldoe.org
Website: http://www.fldoe.org/policy/cie/file-a-complaint.stml
 
Florida Office of Attorney General
Office of the Attorney General, Pam Bondi
PL-01 The Capitol, Tallahassee, Florida 32399-1050 Tel: 866-966-7226 or 850-414-3990
Website: http://myfloridalegal.com/contact.nsf/contact?Open&Section=Citizen_Services
GeorgiaGeorgia Nonpublic Postsecondary Education Commission 
2082 E Exchange Place, Suite 220, Tucker, GA 30084-5305
Tel: 770-414-3300
Fax: 770-414-3309
Website: https://gnpec.georgia.gov/student-complaints
 
Georgia Department of Law, Consumer Protection Division / Georgia Attorney General
2 Martin Luther King Jr. Dr., Suite 356, Atlanta, GA 30334
Tel: 800-869-1123 or 404-651-8600
Fax: 404-651-9018
Website: http://ocp.ga.gov/consumer-services/filing-a-complaint
Complaint Form: http://consumer.ga.gov/uploads/pdf/Consumer_Complaint_Form_5-19.pdf
HawaiiHawaii Postsecondary Education Authorization Program
P.O. Box 541, Honolulu, Hawaii 96809
Tel: 808-586-7327
Email: hpeap@dcca.hawaii.gov
Website: http://cca.hawaii.gov/hpeap/student-complaint-process/
 
Department of Commerce & Consumer Affairs Office of Consumer Protection
235 South Beretania Street, 8th floor, Honolulu, Hawaii 96813-2419
Tel: 808-586-2630
Fax: 808-586-2640
Website: http://cca.hawaii.gov/consumer-complaints/
IdahoIdaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street, 3rd Floor, Boise, ID 83702
Tel: 208-334-2270 or 208-332-1587
Fax: 208-334-2632
Website: https://boardofed.idaho.gov/priv_col_univ/student_complaint.asp
Form: http://cca.hawaii.gov/ocp/consumer-complaint/
 
Office of the Attorney General
Consumer Protection Division
700 W. Jefferson St. Suite 210
P.O. Box 83720 Boise, Idaho 83720
Tel: 208-334-2400
Website: https://www.ag.idaho.gov/office-resources/online-forms/?form=File%20a%20Complaint&complaint=Consumer%20Complaint
IllinoisIllinois Board of Higher Education
1 North Old State Capitol Plaza, Suite 333, Springfield, Illinois 62701
Phone: 217-782-2551
TTY: 888-261-2881
Fax: 217-782-8548
Email: info@ibhe.org
Website: http://complaints.ibhe.org/
 
Illinois Department of Attorney General
Consumer Fraud Bureau
500 South Second Street, Springfield, IL 62701
Tel: 1-800-243-0618 (toll free in Illinois) or 217-782-1090
TTY: 877-844-5461
Website: https://ccformsubmission.ilattorneygeneral.net/
Form:  http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf
IndianaIndiana Commission for Higher Education
101 W. Ohio Street, Suite 300, Indianapolis, IN 46204
Tel: 317-464-4400 or 888-528-4719
Email: complaints@che.in.gov
Website: https://www.in.gov/che/
 
Consumer Protection Division
Office of the Indiana Attorney General
Government Center South
302 W. Washington St. 5th Floor, Indianapolis, IN 46204
Tel: 317-232-6330; 800-382-5516
Fax: 317-233-4393
Website: https://www.in.gov/attorneygeneral/2434.htm
Form: https://indianaattorneygeneral.secure.force.com/ConsumerComplaintForm
IowaIowa Student Aid Commission
475 SW Fifth St., Suite D, Des Moines, IA 50309
Tel: 515-725-3400; 877-272-4456
Email: info@iowacollegeaid.gov
Website: https://www.iowacollegeaid.gov/
Form: https://www.iowacollegeaid.gov/StudentComplaintForm
 
Consumer Protection Division Attorney General of Iowa
Hoover State Office Building, 1305 E Walnut, Des Moines, IA 50319 Tel: 888-777-4590  or 515-281-5926
Fax: 515-281-6771
Email: consumer@ag.iowa.gov
Form: https://www.iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint/
KansasKansas Board of Regents
Attn: Private Postsecondary Education Division
1000 SW Jackson St., Suite 520, Topeka, KS 66612-1368
Tel: 785-430-4240
Website: https://www.kansasregents.org/students/university_student_complaints
Contact From
 
Office of the Attorney General Consumer Protection Division
120 SW 10th Ave., 2nd Floor, Topeka, KS 66612
Tel: 800-432-2310 or 785-296-3751
Fax: 785-291-3699
Form: https://ag.ks.gov/complaint-center
KentuckyKentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512
Tel: 502-573-1555
Contact Form: http://cpe.ky.gov/contact.html
Website: http://cpe.ky.gov/campuses/consumer_complaint.html
 
Office of the Attorney General
Office of Consumer Protection, 1024 Capital Center Drive, Suite 200, Frankfort, Kentucky 40601
Tel: 502-696-5389; 888-432-9257
Fax: 502-573-8317
Contact Form: http://cpe.ky.gov/contact.html
Website: http://cpe.ky.gov/campuses/consumer_complaint.html
LouisianaLouisiana Board of Regents
1201 N. Third St., Suite 6-200, Baton Rouge, LA 70802
Tel: 225-342-4253
Website: https://ag.ky.gov/about/branches/OCP
Complaint Form: https://www.regents.la.gov/assets/docs/2013/03/Board-of-Regents-SARA-Student-Complaint-Form.pdf
 
Office of the Attorney General Consumer Protection Section
PO BOX 94005, Baton Rouge, LA 70804
Tel: 800-351-4889 or 225-326-6465
Fax: 225-326-6499
Email: ConsumerInfo@ag.louisiana.gov
Website: http://www.ag.state.la.us/Home/ComplaintDocument
MaineMaine Department of Education - Complaints
23 State House Station, Augusta, ME 04333-0023
Tel: 207-624-6600
Fax: 207-624-6700
TTY: 711(Maine Relay 711)
Website: https://www.maine.gov/doe/about/contact/complaint
Complaint Form: https://www.maine.gov/doe/sites/maine.gov.doe/files/inline-files/sara-complaint-form.pdf
 
Maine Attorney General Consumer Protection Division
6 State House Station, Augusta, ME 04333
Tel: 800-436-2131 or 207-626-8849
Website: https://www.maine.gov/ag/consumer/complaints/index.shtml
Complaint Form: https://www.maine.gov/ag/consumer/complaints/complaint_form.shtml
MarylandMaryland Higher Education Commission
6 North Liberty Street, 10th Floor, Baltimore, MD 21201
Tel: 410-767-3300 or 1-800-974-0203 (toll free)
TTY: 800-735-2258
Fax: 410-332-0270
Website: http://www.mhec.state.md.us/preparing/Pages/College411/college411home.aspx
Complaint Form: https://mhec.maryland.gov/institutions_training/Documents/acadaff/MHECStudentComplaintForms.pdf
 
Office of the Attorney General Consumer Protection Division
200 St. Paul Place, Baltimore, MD 21202
Tel: 410-767-3300 or 1-888-743-0023 (toll free) or En espanol 410-230-1712
TTY: Dial 7-1-1 or 800-735-2258
Fax: 410-576-7040
Email: consumer@oag.state.md.us
Website: http://www.marylandattorneygeneral.gov/Pages/CPD/Complaint.aspx
MassachusettsMassachusetts Board of Higher Education
One Ashburton Place, Rm 1401, Boston, MA 02108 Tel: 617-994-6950
Website: http://www.mass.edu/forstufam/complaints/complaintform.asp
 
Office of the Attorney General
Consumer Advocacy & Response Division
One Ashburn Place, 18th Floor, Boston, MA 02108
Tel: 617-727-8400
Email: ago@state.ma.us
Website: https://www.mass.gov/orgs/office-of-attorney-general-maura-healey
Form: https://www.mass.gov/how-to/file-a-consumer-complaint
MichiganDepartment of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division & Regulatory Affairs
PO Box 300018, Lansing, MI 48909
Tel: 517-241-7000
Website: https://www.michigan.gov/lara/
Form: http://www.michigan.gov/documents/lara/LCE-992_0715_494884_7.pdf
 
Office of Attorney General Consumer Protection Division
525 W. Ottawa St, Lansing, MI 48909
Tel: 517-335-7622
Fax: 517-335-7644
Email: miag@michigan.gov
Website: https://secure.ag.state.mi.us/complaints/consumer.aspx
MinnesotaOffice of Higher Education
1450 Energy Park Dr, Suite 350, St Paul, MN 55108
Tel: 800-657-3866 or 651-642-0567
Fax: 651-642-0675
Website: https://www.ohe.state.mn.us/mPg.cfm?pageID=2142
 
Office of Minnesota Attorney General Lori Swanson
445 Minnesota Street, Suite 1400, St Paul, MN 55101
Tel: 800-657-3787 or 651-296-3353
Email: Attorney.General@ag.state.mn.us
Website: https://www.ag.state.mn.us/Office/Complaint.asp
Form: https://www.ag.state.mn.us/Office/Forms/ConsumerAssistanceRequest.asp
MississippiMississippi Commission on College Accreditation
3825 Ridgewood Road, Jackson, MS 39211
Tel: 601-432-6198
Fax: 601-432-6225
Website: http://www.mississippi.edu/mcca/student_complaint_process.asp
Form: http://www.mississippi.edu/mcca/downloads/mccastudentcomplaintform.pdf
 
Consumer Protection Division
Office of the Attorney General
PO Box 220, Jackson, MS 39205
Tel: 601-359-3680
Email: http://www.ago.state.ms.us/index.php/contact
Website: http://www.ago.state.ms.us/form_categories/complaint-form/
MissouriMissouri Department of Higher Education
205 Jefferson Street, PO Box 1469, Jefferson City, MO 65102-1469
Tel: 800-473-6757 or 573-751-2361
Fax: 573-751-6635
Email: info@dhe.mo.gov
Website: https://dhe.mo.gov/index.php
Complaint Form: https://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf
 
Missouri Attorney General’s Office
Supreme Court Buidling, 207 W. High Street, PO BOX 899, Jefferson City, MO 65102
Tel: 573-751-3321
Fax: 573-751-0774
Email: consumer.help@ago.mo.gov
Website: https://ago.mo.gov/app/consumercomplaint
Form: https://ago.mo.gov/docs/default-source/forms/consumercomplaintform.pdf?sfvrsn=2
MontanaMontana Board of Regents
Office of Commissioner of Higher Education
560 N. Park Ave, PO Box 203201, Helena, MT 59620-3201
Tel: 406-449-9124
Website: https://mus.edu/MUS-Statement-of-Complaint-Process.asp
 
Office of Consumer Protection
555 Fuller Avenue, Helena, MT 56901-3394; PO BOX 200151, Helena, MT 59620
Tel: 800-481-6896; 406-444-4500
Fax: 406-442-2174
Email: contactocp@mt.gov
Website: http://mus.edu/MUS-Statement-of-Complaint-Process.asphttps://app.doj.mt.gov/apps/oscar/default.aspx
Form: https://media.dojmt.gov/wp-content/uploads/100-Consumer-Complaint-Form.pdf
NebraskaNebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005, Lincoln, NE 68509-5005
Tel: 402-471-2847
Website: https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
 
Consumer Protection Division Office of the Attorney General
2115 State Capitol, Lincoln, NE 68509
Tel: 800-727-6432
Email: ago.consumer@nebraska.gov
Website: https://protectthegoodlife.nebraska.gov/file-consumer-complaint
NevadaCommission on Postsecondary Education
8778 S. Maryland Parkway, Suite 115, Las Vegas, NV 89123
Tel: 702-486-7330
Fax: 702-486-7340
Email: mjwu@nvdetr.org
Website: http://cpe.nv.gov/Students/Students_Home/
 
Office of the Attorney General Bureau of Consumer Protection
100 North Carson Street, Carson City, NV 89701
Tel: 775-684-1100 or 775-684-1100
Email: aginfo@ag.nv.gov
Website: http://ag.nv.gov/Complaints/File_Complaint/
New HampshireNew Hampshire Department of Education - Division of Higher Education
Attn: Janet Fiderio
101 Pleasant Street, Concord, NH 03301
Tel: 603-271-3494
Fax: 603-271-1953
Email: info@doe.nh.gov
Website: https://www.education.nh.gov/highered/compliance-allegation.htm
 
Office of the Attorney General
Consumer Protection Bureau, Office of the Attorney General
33 Capitol Street, Concord, NH 03301
Tel: 888-468-4454 or 603-271-3643
Fax: 603-271-2110
Email: DOJ-CPB@doj.nh.gov
Website: https://www.doj.nh.gov/consumer/
New JerseyNew Jersey Commission on Higher Education
1 John Fitch Plaza, 10th Floor, PO Box 542, Trenton, NJ 08625-0542
Tel: 609-292-4310
Fax: 609-292-7225
Email: njhe@oshe.nj.gov
Website: http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
Contact Form: https://www.state.nj.us/treas/highereducation/contactus.shtml
Complaint Form: https://www.state.nj.us/highereducation/documents/pdf/OSHEComplaintForm.pdf
 
New Jersey Division of Consumer Affairs
124 Halsey Street, Newark, New Jersey 07102
Tel: 973-504-6200
Email: askconsumeraffairs@dca.lps.state.nj.us
Website: https://www.njconsumeraffairs.gov/ocp/Pages/default.aspx
Complaint Form: https://njconsumeraffairs.state.nj.us/file-a-complaint/
New MexicoNew Mexico Higher Education Department
Attn: Complaints
2044 Galisteo Street, Suite 4, Santa Fe, NM 87505
Tel: 505-476-8400
Email: HigherEd.Info@state.nm.us
Website: http://www.hed.state.nm.us/
Complaint Form: https://hed.state.nm.us/uploads/documents/Complaint_Form_2019.pdf
 
Attorney General Hector Balderas Consumer Protection Division
PO Drawer 1508, Santa Fe, NM 87504
Tel: 1-844-255-9210 (toll free) or 505-490-4883
Website: https://www.nmag.gov/consumer-complaint-instructions.aspx
Online Complaint Form: https://secure.nmag.gov/ECS/
New YorkNew York State Education Department, Office of Higher Education
New York State Education Department, Office of Higher Education, Room 977 Education Buidling Annex, Albany, NY 12234
Tel: 518-474-1551
Email: hedepcom@nysed.govocueinfo@nysed.gov
Website: http://www.highered.nysed.gov/
Complaint Form: http://www.highered.nysed.gov/ocue/spr/documents/complaintform-accessible.pdf
 
New York State Department of State
Division of Consumer Protection Consumer Assistance Unit
99 Washington Ave., Albany, NY 12223-0001
Tel: 800-697-1220 or 518-474-8583
Fax: 518-486-3936
Contact Form: https://www.dos.ny.gov/about/contact.asp?DCode=CP
Website: https://www.dos.ny.gov/consumerprotection/form/complaintform.asp
Form: https://www.dos.ny.gov/consumerprotection/pdf/consumer_complaint_form.pdf
North CarolinaPostsecondary Education Complaints
c/o Student Complaints
University of North Carolina General Administration
910 Raleigh Road, Chapel Hill, NC 27515
Tel: 919-962-1000
Email: studentcomplaint@northcarolina.edu
Website: https://www.northcarolina.edu/complaints
Form: https://www.northcarolina.edu/sites/default/files/student_complaint_form.pdf
 
Consumer Protection Division
Office of the Attorney General
9001 Mail Service Center, Raleigh, NC 27699-9001
Tel: 919-716-6000
Website: http://www.ncdoj.gov/getdoc/59be4357-41f3-4377-b10f-3e8bd532da5f/Complaint-Form.aspx
Form: http://www.ncdoj.gov/getdoc/b57fdbd2-e869-4844-8961-76fbf97ece87/Consumer-Complaint-Form-SH.aspx
North DakotaNorth Dakota University System
Attn: Cheryl Thompson, Outreach Manager, Core Technology Services of the North Dakota University System
2000 44th St., SW, Suite 301, Fargo, ND 58103
Tel: (701) 328-2960
Fax: 701-328-2961
Email: stateauth@ndus.edu
Website: https://ndus.edu/state-authorization-sara/
 
Office of Attorney General
Consumer Protection Department 
Gateway Professional Center
600 E. Boulevard Ave Dept. 125, Bismarck, ND 58505
Tel: 701-328-2210
Website: https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints/general-complaint
Contact Form: https://attorneygeneral.nd.gov/attorney-generals-office/email-attorney-general-0
OhioOhio Department of Higher Education
25 South Front Street Columbus, OH 43215-4183
Tel: 614-466-6000
Fax: 614-466-5866
Website: https://www.ohiohighered.org/students/complaints
 
Office of Attorney General
Consumer Protection Section
30 E Broad Street, 14th Floor, Columbus, OH 43215
Tel: 800-282-0515 (toll free)
Website: http://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers/File-A-Complaint.aspx
OklahomaOklahoma State Regents for Higher Education
655 Research Parkway, Suite 200, Oklahoma City, OK 73104
Tel: 405-225-9100
Email: communicationsdepartment@osrhe.edu
Website: http://www.okhighered.org/current-college-students/complaints.shtml
Complaint Form: https://www.okhighered.org/resources/Student-Complaint-Form/
 
Office of Attorney General Consumer Protection Unit
Attn: Investigative Analyst
313 N.E. 21st Street, Oklahoma City, OK 73105
Tel: 405-521-2029
Fax: 405-521-6246
Email: consumerprotection@oag.ok.gov
Website: http://www.oag.ok.gov/consumer-protection-unit1
OregonOregon Higher Education Coordinating Commission
Office of Degree Authorization
225 Capitol St NE, 3rd Floor, Salem, OR 97310
Tel: 503-947-5716
Email: Info.HECC@state.or.us
Website: https://www.oregon.gov/highered/institutions-programs/private/Pages/private-postsecondary-complaints.aspx
Complaint Form: https://www.oregon.gov/highered/institutions-programs/private/Documents/ODA/ODA-Student-Complaint-Form.pdf
 
Oregon Attorney General
Office of the Attorney General, Consumer Protection Section
1162 Court St. NE, Salem, OR 97301-4096
Tel: 877-877-9392
Fax: 503-378-5017; 503-378-8910
Email: help@oregonconsumer.gov
Website: https://www.doj.state.or.us/consumer-protection/sales-scams-fraud/report-scams-fraud/
Form: https://www.doj.state.or.us/wp-content/uploads/2017/08/consumer_complaint.pdf
PennsylvaniaPennsylvania Department of Education
333 Market Street, Harrisburg, PA 17126-0333
Tel: 717-783-6788
Contact Form: https://appengine.egov.com/apps/pa/education/educationcontactusform
Website: www.education.state.pa.us
Form: https://www.education.pa.gov/Documents/Postsecondary-Adult/College%20and%20Career%20Education/Private%20Licensed%20Schools/Student%20Complaint%20Form.pdf
 
Office of Attorney General
Bureau of Consumer Protection
15th Floor Strawberry Square, Harrisburg, PA 17120
Tel: 717-787-3391
Fax: 717-787-8242
Website: https://www.attorneygeneral.gov/submit-a-complaint/
Form: https://www.attorneygeneral.gov/Complaints/Consumer_Complaint_Form/
 
Rhode IslandRhode Island Office of the Postsecondary Commissioner
560 Jefferson Boulevard, Suite 100, Warwick, RI 02886
Tel: 401-736-1100
Fax: 401-732-3541
TDD: 401-734-9481
Website: https://www.riopc.edu/page/student_complaint/
Form: https://www.riopc.edu/form/ri-student-complaint/
 
Office of Attorney General
Consumer Protection Unit
150 South Main St, Providence, RI 02903 Tel: 401-274-4400
Tel: 401-732-3895
TDD: 401-453-0410
Website: http://www.riag.ri.gov/ConsumerProtection/About.php#
Form: http://www.riag.ri.gov/home/ConsumerComplaintForm.pdf
South CarolinaSouth Carolina Commission on Higher Education
1122 Lady Street, Suite 300, Columbia, SC 29201
Tel: 803-737-2260
Fax: 803-737-2297
Email: submitcomplaint@che.sc.gov
Website: http://www.che.sc.gov/InstitutionsEducators/Licensing/LicensingofNon-PublicPostsecondaryInstitutions.aspx
Form: https://www.che.sc.gov/CHE_Docs/academicaffairs/license/Complaint_Procedures_and_Form.pdf
 
South Carolina Department of Consumer Affairs
PO Box 5757, Columbia, SC 29250; 293 Greystone Blvd., Suite 400, Columbia, SC 29250-5757
Tel: 803-734-4200; 800-922-1594
Fax: 803-734-4286
Email: scdca@scconsumer.gov
Website: https://consumer.sc.gov/consumer-resources/consumer-complaints
Form: https://consumer.sc.gov/sites/default/files/Documents/Complaint%20Form.pdf
South DakotaSouth Dakota Secretary of State
Capitol Building
500 E. Capitol Ave, Suite 2014, Pierre, SD 57501-5070
Tel: 605-773-3537
Fax: 605-773-6580
Email: sdos@state.sd.us
Website: https://sdsos.gov/general-information/summons-complaint.aspx
 
Office of Attorney General
Division of Consumer Protection
1302 E Hwy 14 Suite 3, Pierre, SD 57501
Tel: 605-773-4400
Fa: 605-773-7163
Email: consumerhelp@state.sd.us
Website: http://consumer.sd.gov/complaintform.aspx
TennesseeTennessee Higher Education Commission
Parkway Towers, Suite 1900, Nashville, TN 37243
Tel: 615-741-5293
Fax: 615-532-8845
Website: https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization.html
 
Department of Commerce and Insurance Consumer Affairs Department
500 James Robertson Pkwy, Davy Crockett Tower, Nashville, TN 37243-0565
Tel: 615-741-2241
Fax: 615-532-4994
Email: ask.TDCI@TN.Gov
Website: https://www.tn.gov/commerce/resources-services/file-a-complaint.html
TexasTexas Workforce Commission
Career Schools and Colleges - Room 226-T
101 East 15th Street, Austin, Texas 78778-0001
Tel: 512-936-3100
Fax: 512-936-3111
Email: career.schools@twc.state.tx.us
Website: https://twc.texas.gov/jobseekers/career-schools-colleges-students#howToSubmitAComplaintAgainstASchool
Form: http://www.twc.state.tx.us/files/jobseekers/csc-401a-student-complaint-form-twc.pdf
 
Office of the Attorney General Consumer Protection Division
PO BOX 12548, Austin, TX 78711-2548
Tel: 800-621-0508
Contact Form: https://www.texasattorneygeneral.gov/contact-us-online-form  
Website: http://txoag.force.com/CPDOnlineForm
UtahUtah Division of Consumer Protection
160 East 300 South, Salt Lake City, Utah 84111
Tel: 801-530-6601
Fax: 801-530-6001
Email: consumerprotection@utah.gov
Website: http://consumerprotection.utah.gov/complaints/index.html
Form: https://dcp.utah.gov/downloads/complaint_form.pdf
VermontVermont Agency of Education State Board of Education
219 North Main St, Suite 402, Barre, VT 05641
Tel: 802-479-1030
Email: aoe.edinfo@vermont.gov
Website: https://education.vermont.gov/state-board-councils/state-board
 
Vermont Attorney General’s Office
109 State Street, Montpelier, VT 05609-1001
Tel: 800-649-2424 or 802-828-3171
Email: ago.info@vermont.gov
Compliant form: https://agocapcomplaint.atg.state.vt.us/forms/consumer-assistance-program-complaint-form/
VirginiaState Council of Higher  Education for Virginia
101 N 14th St., 10th Floor, James Monroe Bldg, Richmond, VA 23219
Tel: 804-225-2600
Contact Form: https://www.schev.edu/index/agency-info/contact-us
Website: http://www.schev.edu/index/students-and-parents/resources/student-complaints
Form: https://www.surveymonkey.com/r/StudentComplaintForm
 
Office of the Attorney General of Virginia Consumer Protection Section
202 North Ninth Street, Richmond, VA 23219
Tel: 800‐552‐9963 (VA only) or 804‐786‐2042 Fax: 804‐225‐4378
Website: http://ag.virginia.gov/consumer-protection/index.php/file-a-complaint
WashingtonWashington Student Achievement Council
917 Lakeridge Way SW, Olympia, WA 98500
Tel: 360-753-7800
Email: complaints@wsac.wa.gov
Website: https://wsac.wa.gov/student-complaints
Form: http://www.wtb.wa.gov/PCS_Complaints.asp
 
Office of the Attorney General
Consumer Protection Department
1125 Washington Street SE, PO BOX 40100, Olympia, WA 98504
Tel: 360-753-6200
Contact Form: https://fortress.wa.gov/atg/formhandler/ago/ContactForm.aspx?subject=Consumer%20Protection
Form: https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx
West VirginiaWest Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700, Charleston WV 25301-2800
Tel: 304-558-2101
Fax: 304-558-1011
Email: chancellor@wvhepc.edu
Website: http://www.wvhepc.edu/
Form: http://www.wvhepc.edu/wp-content/uploads/2018/04/Student-Complaint-Process-2018.pdf
 
Office of Attorney General
Consumer Protection Division
PO BOX 1789, Charleston, WV 25326-1789
Tel: 800-368-8808 or 304-558-8986
Fax: 304-558-0184
Email: consumer@wvago.gov
Website: https://ago.wv.gov/consumerprotection/Pages/default.aspx
Form: https://ago.wv.gov/consumerprotection/Documents/General%20Complaint%20(electronic).pdf
WisconsinWisconsin Department of Safety and Professional Services, Educational Approval Program
4822 Madison Yards Way, Madison, WI 53705
Tel: 608-266-1996, ext 5
Fax: 608-264-8477
Email: DSPSEAP@wisconsin.gov
Website: https://dsps.wi.gov/pages/programs/educationalapproval/default.aspx
 
Bureau of Consumer Protection
2811 Agriculture Dr, Madison, WI 53708‐8911
Tel: 800‐422‐7128
TTY: 608-224-5058
Fax: 608‐224‐4677
Email: DATCPHotline@Wisconsin.gov
Form: https://datcp.wi.gov/Pages/Programs_Services/FileConsumerComplaint.aspx
WyomingWyoming Department of Education
122 W. 25th St. Suite E200, Cheyenne, WY 82002
Tel: 307-777-7675
Fax: 307-777-6234
Website: https://edu.wyoming.gov/
 
Office of Attorney General
Consumer Protection Division
Kendrick Building, 2320 Capitol Avenue, Cheyenne, WY 82002
Tel: 307-777-7841
Fax: 307-777-6869
Email: ag.consumer@wyo.gov
Website: http://ag.wyo.gov/cpu/consumer-complaints
Form: https://drive.google.com/file/d/0B5X6AborgIR-MGhJd19MYnljU00/view

Student Complaint Locations for U.S. Territories

American SamoaDepartment of Education
Pago Pago, AS, Pago Pago, AS 96799 
Tel: 684-633-5237
Fax: 684-633-4240
Website: https://www.doe.as/
 
Department of Protection and Advocacy
Attn: Dr. L Tagoilelagi
Executive Office Building, Pago Pago, American Samoa 96799 
Tel: 684-633-4116
Fax: 684-633-2269
Email: info@as.gov
Website: https://www.americansamoa.gov/office-of-protection-advocacy
Federated States of MicronesiaDepartment of Education
 87 Palikir, Pohnpei State, FM 96941
 Tel: 691-320-2643
 Fax: 691-320-5500
GuamOffice of Attorney General
Office of Guam
Administration Division
590 S. Marine Corps Drive, Suite 901, Tamuning, Guam 96913
Tel: 671-475-3324 Ext 3300
Fax: 671-472-2493
Website: http://oagguam.org/consumer-protection/
Website: http://oagguam.org/wp-content/uploads/2019/04/2018-ConsumerComplaintForm.pdf
Midway Islands Not available at this time.
Northern Mariana IslandsNorthern Marianas Deparment of Education
CNMI Public School System
Saipan, MP 96950-1250
Tel: 670-237-3027
Fax: 670-234-1270
Email: nmc@nmcnet.edu
Website: https://www2.ed.gov/about/contacts/state/mp.html
 
Office of Attorney General   
Juan A Sablan Memorial Bldg.
Caller Box 10007, Saipan, MP 96950 
Tel: 670-237-7500
Email: consumer_counsel@cnmioag.org
Website: https://www.cnmioag.org/attorney-general-encourages-consumers-to-submit-written-complaints-on-price-gouging/
Puerto RicoPuerto Rico Council on Higher Education
PO Box 19900, San Juan, PR 00910-1900
Tel: 787-722-2121
Fax: 787-641-2573
Website: http://www.agencias.pr.gov/agencias/cepr/inicio/Pages/default.aspx
Form: http://www.agencias.pr.gov/agencias/cepr/inicio/DocumentosCEPR/Documents/SARA/SARA_Complaint_Process.pdf
 
Puerto Rico Department of Justice
Torre Chardon, Suite 1201, 350 Carlos Chardon Street, San Juan, PR 00918
Tel: 787-766-5656; 877-872-5656
Fax: 787-771-4043
Website: https://www.justice.gov/actioncenter/submit-complaint
U.S. Virgin IslandsGovernment of the United States Virgin Islands
Department of Education, Office of the Commissioner
1834 Kongens Gade St. Thomas, V.I. 00802
Tel: 340-774-0100
Website: http://www.vide.vi/
 
Department of Licensing and Consumer Affairs
Attn: Consumer Affairs
Golden Rock Shopping Center, 3000 Estate Golden Rock, Suite 9, St. Croix, VI 00820
St. Croix Tel: 340‐713‐3522
St. Croix Fax: 340-713-6982
 
Adminstrative Complex, The Battery, St. John, VI 00830
St. John Tel: 340-693-8036
St. John Fax: 340-776-6989
 
Prop. & Procurement Building, 8201 Sub Base, Suite 1, St. Thomas, VI 00802
St. Thomas Tel: 340-714-3522
St. Thomas Fax: 340-776-8303
 
Website: http://dlca.vi.gov/
Complaint Form: https://secure.dlca.vi.gov/license/Asps/complaint/AddComplaint.aspx?Busseq
Palau Not available at this time.