Complaint Process

Norwich University is committed to providing a valued learning experience for our students and it's important to us to continue enhancing that experience. Should an issue be brought to our attention, Norwich will take appropriate action to seek resolution.  Students are encouraged to pursue our internal resolution process for any complaints before contacting external state sources for resolution.

Norwich University’s College of Graduate and Continuing Studies complaint process can be found in the course catalog appendix for grievance.

Grade appeals may also be found in the course catalog:

Students attending from any state, with the exception of California and Massachusetts, should first contact the Vermont Agency of Education. The Vermont Agency of Education has provided complaint information at this website or with this PDF http://education.vermont.gov/sites/aoe/files/documents/edu-postsecondary-program-complaint-resolution.pdf

For all other complaints Norwich University has provided below contact information for its accreditor as well as other state officials that would appropriately handle your complaint.

Student Complaint Locations for the United States of America

Accreditor New England Association of Schools and Colleges
3 Burlington Woods Drive, Suite 100
Burlington, MA 01803 U.S.A.
Tel: +1 781-425-7700
Website: https://www.neasc.org/
AlabamaAlabama Department of Postsecondary Education
P.O. Box 302130 Montgomery, AL 36130-2000
Website: https://www.accs.cc/index.cfm/school-licensure/complaints/
Form: https://psl.asc.edu/External/Complaints.aspx
 
Alabama Commission on Higher Education
PO BOX 30200, Montgomery, AL 36130-2000
Website: http://www.ache.state.al.us/Content/Departments/NRI/federal-reg.pdf
 
State of Alabama Attorney General
P.O. Box 300152
Tel: 800-392-5658 or 334-242-7335
Website: http://www.ago.state.al.us/Page-Consumer-Protection-File-a-Complaint-01
AlaskaAlaska Commission on Postsecondary Education
PO BOX 110505
Juneau, Alaska 99811-0505
Email: EED.ACPE-IA@alaska.gov
Website: http://acpe.alaska.gov/ABOUT_US/Consumer_Protection
 
State of Alaska Office of the Attorney General
Consumer Protection Unit 1031 W. 4th Avenue, Suite 200
Anchorage, AK 99501
Tel: 1-888-576-2529 (toll free)
Website: http://www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf
ArizonaArizona State Board for Private Postsecondary Education
1400 W Washington, RM 260, Phoenix, AZ 85007
Form: https://ppse.az.gov/complaint
 
Office of the Attorney General Consumer Information and Complaints
1275 W. Washington
Phoenix, Arizona 85007-2926
Tel: 800- 352-8431 or 602-542-5763 or 520-628-6504
consumerinfo@azag.gov
Website: http://www.azag.gov/complaints/consumer
ArkansasArkansas Department of Higher Education
Arkansas Higher Education Coordinating Board
423 Main Street, suite 400
Little Rock, AR 72201 Tel: 501-371-2000
Email: ADHE_Info@adhe.edu
Website: http://www.adhe.edu/institutions/academic-affairs/institutional- certification-advisory-committee/grievance-form
 
Arkansas Attorney General Office
Consumer Protection Division 323 Center St, Suite 200
Little Rock, AR 72201
Tel: 800-482-8982 or 501-682-2007
Website: https://arkansasag.gov/forms/file-a-consumer-complaint
CaliforniaBureau For Private Postsecondary Education
PO Box 980818, W Sacramento, CA 95798-0818
Tel: 800-370-7589 or 916-431-6959
Website: http://www.bppe.ca.gov/forms_pubs/complaint.pdf
 
California Department of Consumer Affairs
Attorney General’s Office California Department of Justice Attn: Public Inquiry Unit
P.O. Box 944255, Sacramento, CA 94244-2550
Tel: 800-952-5225 or 916-322-3360
Fax: 916-323-5341
Website: https://oag.ca.gov/contact/general-comment-question-or-complaint-form
ColoradoColorado Department of Higher Education
1560 Broadway, Suite 1600, Denver, CO 80202
Website: http://highered.colorado.gov/Academics/Complaints/default.html
 
Consumer Protection & Services Colorado State Attorney General
Ralph L. Carr Colorado Judicial Center
1300 Broadway, 10th Floor, Denver, CO 80203
Tel: 800-222-4444 or 720-508-6000
Email: Attorney.General@state.co.us
Website: https://coag.gov/initiatives/consumer_resource_guide
ConnecticutConnecticut Department of Higher Education Commissioner of Higher Education
450 Columbus Boulevard, Suite 510, Hartford, CT 06103
860-947-1800
Email: edinfo@ctohe.org
 
Department of Consumer Protection
450 Columbus Blvd, Suite 901 Hartford, CT 06103
800-842-2649
Email: dcp.complaints@ct.gov 
Website: http://www.ct.gov/dcp/lib/dcp/Consumer_Statement_CPFR-2.pdf
DelawareDelaware Higher Education Office John G. Townsend Building, Suite 2 Dover, DE 19901
Email: dheo@doe.k12.de.us
 
Delaware Attorney General
Consumer Protection Division Carvel State Office Bldg.,
820 N French St.,5th Floor, Wilmington, DE 19801
Tel: 800-220-5424 or 302-557-8600
Fax: 302-577-6499
Email: consumer.protection@state.de.us
Website: https://attorneygeneral.delaware.gov/fraud/cpu/complaint/
District of ColumbiaDistrict of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
810 First Street, NE, 2nd Floor Washington, DC 20002
Website: https://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints
FloridaCommission for Independent Education
325 W Gaines St., Suite 1414, Tallahassee, FL 32399-0400
Tel: 850-245-3238
Website: http://www.fldoe.org/policy/cie/file-a-complaint.stml
 
Florida Office of Attorney General
Office of the Attorney General, Pam Bondi
PL-01 The Capitol, Tallahassee, Florida 32399-1050 Tel: 866-966-7226 or 850-414-3990
Website: http://myfloridalegal.com/contact.nsf/contact?Open&Section=Citizen_Services
GeorgiaGeorgia Nonpublic Postsecondary Education Commission 
2082 E Exchange Place, Suite 220, Tucker, GA 30084-5334
Website: https://gnpec.org/consumer-links-2/
 
Governor’s Office of Consumer Protection
2 Martin Luther King Jr. Dr., Suite 356, Atlanta, GA 30334
Tel: 800-869-1123 or 404-651-8600
Fax: 404-651-9018
Website: http://consumer.georgia.gov/pdf/Complaintform.pdf
HawaiiHawaii Postsecondary Education Authorization Program
P.O. Box 541
Honolulu Hawaii 96809
Email: hpeap@dcca.hawaii.gov
Website: http://cca.hawaii.gov/hpeap/student-complaint-process/
 
Department of Commerce & Consumer Affairs Office of Consumer Protection
235 S Beretania St,  Rm 801, Honolulu, Hawaii 96813-2419
Tel: 808-586-2630
Fax: 808-586-2640
Website: http://cca.hawaii.gov/consumer-complaints/
IdahoIdaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
P.O. Box 83720 Boise, ID 83720-0037
Website: https://boardofed.idaho.gov/priv_col_univ/student_complaint.asp
 
Office of the Attorney General
Consumer Protection Division
700 W. Jefferson St. Suite 210
P.O. Box 83720 Boise, Idaho 83720
Tel: 208-334-2424
Website: http://www.ag.idaho.gov/onlineForms/consumerProtectionComplaint.htm
IllinoisIllinois Board of Higher Education
1 North Old State Capitol Plaza, Suite 333
Springfield, Illinois 62701 Email: complaints@ibhe.org
Institutional Complaint Hotline: 2017-557-7359
 
Illinois Department of Attorney General
Consumer Fraud Bureau
500 South Second Street, Springfield, IL 62706
Tel:1-800-243-0618(toll free in Illinois) or 217-782-1090
Website: https://ccformsubmission.ilattorneygeneral.net/
Form: http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf
IndianaIndiana Commission for Higher Education
101 W. Ohio Street, Suite 670, Indianapolis, IN 46204
Tel: 800-227-5695 or 312-232-1328
Email: complaints@che.in.gov
Website: http://www.in.gov/che/2744.htm
 
Consumer Protection Division
Office of the Indiana Attorney General
Government Center South
302 W. Washington St. 5th Floor Indianapolis, IN 46204
Tel: 317-232-6330
Website: https://indianaattorneygeneral.secure.force.com/ConsumerComplaintForm
Form: http://www.in.gov/attorneygeneral/files/Consumer_Complaint_Form_with_updat ed_ages.pdf
IowaIowa Student Aid Commission
430 E. Grand Ave., 3rd Floor, Des Moines, IA 50309
Email: info@iowacollegeaid.gov
Form: https://www.iowacollegeaid.gov/content/constituent-request-review
 
Consumer Protection Division Attorney General of Iowa
1305 E Walnut, Des Moines, IA 50319 Tel: 888-777-4590  or 515-281-5926
Fax: 515-281-6771
Email: consumer@iowa.gov
Website: https://www.iowaattorneygeneral.gov/for-consumers/file-a-consumer-complaint/complaint-form/
Form: https://www.iowaattorneygeneral.gov/media/cms/FILLABLE_Consumer_Protection_Compla_D017CD2C2EFBF.pdf
KansasKansas Board of Regents
Attn: Private Postsecondary Education Division
1000 SW Jackson St., Suite 520, Topeka, KS 66612-1368
Tel: 785-296-4917 or 785-296-1529 or 785-296-2528
Fax: 785-296-7052
Website: http://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_ process
 
Office of the Attorney General Consumer Protection Division
120 SW 10th Ave., 2nd Floor, Topeka, KS 66612 Tel: 800-432-2310 or 785-296-2215
Fax: 785-296-6296
Form: https://ag.ks.gov/docs/default-source/forms/consumer-protection-investigation-request.pdf?sfvrsn=6
KentuckyKentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512
Email: cpeconsumercomplaint@ky.gov
 
Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, Kentucky 40601-3449
Email: consumer.protection@ag.ky.gov
Website: http://ag.ky.gov/family/consumerprotection/complaints/Pages/default.aspx
LouisianaLouisiana Board of Regents
Attn: Nancy Beall
POB 3677, Baton Rouge, LA 70821-3677
Tel: 225-342-4253
Fax: 225-342-9318
Website: http://www.regents.la.gov/assets/docs/2013/03/Board-of-Regents-SARA-Student-Complaint-Form.pdf
 
Office of the Attorney General Consumer Protection Section
PO BOX 94005, Baton Rouge, LA 70804 Tel: 800-351-4889 or 225-326-6465
Email: ConsumerInfo@ag.state.la.us
Website: http://www.ag.state.la.us/Home/ComplaintDocument
MaineMaine Department of Education Anita Bernhardt- Complaints
23 State House Station, Augusta, ME 04333
 
Maine Attorney General Consumer Protection Division
6 State House Station, Augusta, ME 04333 Tel: 800-436-2131 or 207-626-8849
Website: http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml
MarylandMaryland Higher Education Commission
6 North Liberty Street, 10th Floor, Baltimore, MD 21201
Website: http://mhec.maryland.gov/institutions_training/Documents/acadaff/MHECStudentComplaintForms.pdf
 
Office of the Attorney General Consumer Protection Division
200 St. Paul Place, Baltimore, MD 21202 Tel: 410-528-8662
Email: consumer@oag.state.md.us
Website: http://www.oag.state.md.us/Consumer/complaint.htm
MassachusettsMassachusetts Board of Higher Education
One Ashburton Place, Rm 1401, Boston, MA 02108 Tel: 617-994-6950
Website: http://www.mass.edu/forstufam/complaints/complaintform.asp
 
Office of the Attorney General
Public Inquiry & Assistance Center(PIAC)
One Ashburton Place Boston, MA 02108
Tel: 617-727-2200 or 617-727-4765
Email: ago@state.ma.us
Website: http://www.mass.gov/ago/consumer-resources/consumer-assistance/consumer-complaint.html
MichiganDepartment of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division & Regulatory Affairs PO Box 30018, Lansing, MI 48913
Website: http://www.michigan.gov/documents/lara/LCE-992_0715_494884_7.pdf
 
Office of Attorney General Consumer Protection Division
PO BOX 30213, Lansing, MI 48909-7713
Tel: 877-765-8388 or 517-373-1140
Fax: 517-241-3771
Email: miag@michigan.gov
Website: https://secure.ag.state.mi.us/complaints/consumer.aspx
MinnesotaOffice of Higher Education
1450 Energy Park Dr, Suite 350, St Paul, MN 55108 Tel: 800-657-3866 or 651-642-0584
Fax: 651-642-0675
Website: http://www.ohe.state.mn.us/mPg.cfm?pageID=1078
 
Office of Minnesota Attorney General Lori Swanson
1400 Bremer Tower
445 Minnesota Street, St Paul, MN 55101
Tel: 800-657-3787 or 651-296-3353
Email: Attorney.General@state.mn.us
Website: https://www.ag.state.mn.us/Office/Complaint.asp
Form: https://www.ag.state.mn.us/ElectronicForms/ConsumerAssistanceRequestForm.pdf
MississippiMississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
Form: http://www.mississippi.edu/mcca/downloads/studentcomplaintform.pdf
 
Consumer Protection Division
Office of the Attorney General
PO BOX 22947, Jackson, MS 39225
Tel: 800-281-4418 or 601-359-4230
Email List: http://www.ago.state.ms.us/index.php/contact
Website: http://www.ago.state.ms.us/forms/complaint-form
MissouriMissouri Department of Higher Education
205 Jefferson St, PO Box 1469, Jefferson City, MO 65102-1469 Tel: 800-473-6757 or 573-751-2361
Fax: 573-751-6635
Email: info@dhe.mo.gov
 
Attorney General’s Office
Consumer Protection Unit
PO BOX 899, Jefferson City, MO 65102 Tel: 800-392-8222 or 573-751-3321
Email: consumer.help@ago.mo.gov
Website: https://ago.mo.gov/app/consumercomplaint
Form: https://ago.mo.gov/docs/default-source/forms/consumercomplaintform.pdf?sfvrsn=2
MontanaMontana Board of Regents
Office of Commissioner of Higher Education
Montana University System 2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201
 
Office of Consumer Protection
2225 11th Avenue, PO BOX 200151,  Helena, MT 59620
Email: contactocp@mt.gov
Website: http://mus.edu/MUS-Statement-of-Complaint-Process.asp
NebraskaNebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005 Consumer Protection Division Office of the Attorney General
2115 State Capitol, Lincoln, NE 68509
Tel: 800-727-6432
Website: https://protectthegoodlife.nebraska.gov/file-consumer-complaint
NevadaCommission on Postsecondary Education
8778 S. Maryland Parkway, Suite 115, Las Vegas, NV 89120
Website: http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm
 
Office of the Attorney General Bureau of Consumer Protection
100 North Carson Street, Carson City, NV 89701 Tel: 775-684-1100 or 775-684-1100
Website: http://ag.nv.gov/Complaints/File_Complaint/
New HampshireNew Hampshire Department of Education - Division of Higher Education
Attn: Janet Fiderio
101 Pleasant Street, Concord, NH 03301
Tel: 603-271-0257
Email: Janet.Fiderio@doe.nh.gov
Website: https://www.education.nh.gov/highered/compliance-allegation.htm
 
Office of the Attorney General
Consumer Protection & Antitrust Bureau
33 Capitol Street, Concord, NH 03301
Tel: 888-468-4454 or 603-271-3641
Fax: 603-223-6202
Email: DOJ-CPB@doj.nh.gov
Website: http://business.nh.gov/ConsumerComplaint/step1.asp
Form: http://doj.nh.gov/consumer/documents/consumer-complaint.pdf
New JerseyNew Jersey Commission on Higher Education
PO Box 542
Trenton, NJ 08625
Email: njhe@oshe.nj.gov
http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
 
New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, New Jersey 07102 http://www.nj.gov/oag/ca/complaint/ocp.pdf
New MexicoNew Mexico Higher Education Department
Attn: Complaints 2048 Galisteo Street Santa Fe, NM 87505 Tel: 505-476-8442
Fax: 505-476-8453
Wedsite: http://www.hed.state.nm.us/institutions/complaints.aspx
 
Attorney General Hector Balderas Consumer Protection Division
PO Drawer 1508, Santa Fe, NM 87504
Tel: 1-844-255-9210
Email: publicinformationoff@nmag.gov
Form: http://www.nmag.gov/uploads/files/ComplaintForms/ConsumerComplaintForm.pdf
New YorkNew York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine, Albany, NY 12234
Tel: 518-474-2593
Fax: 518-486-2779
Email: ocueinfo@mail.nysed.gov
Website: http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
 
New York State Department of State
Division of Consumer Protection Consumer Assistance Unit
900 Washington Ave., Albany, NY 12223-0001
Tel: 800-697-1220 or 518-474-8583
Fax: 518-486-3936
Email: webmaster@consumer.state.ny.us
Website: https://www.dos.ny.gov/consumerprotection/form/complaintform.asp
Form: https://www.dos.ny.gov/consumerprotection/pdf/consumer_complaint_form.pdf
North CarolinaPostsecondary Education Complaints
c/o Assistant Director of Licensure
University of North Carolina General Administration 910 Raleigh Road
Chapel Hill, NC 27515 Tel: 919-962-4558
Email: studentcomplaint@northcarolina.edu Policy:
https://www.northcarolina.edu/sites/default/files/student_complaint_policy.pdf
Form: https://www.northcarolina.edu/sites/default/files/student_complaint_form.pdf
 
Consumer Protection Division
Office of the Attorney General
9001Mail Service Center, Raleigh, NC 27699-9001 Tel: 919-716-6000 or 877-566-7226 inside NC
Website: http://www.ncdoj.gov/getdoc/59be4357-41f3-4377-b10f-3e8bd532da5f/Complaint-Form.aspx
Form: http://www.ncdoj.gov/getdoc/b57fdbd2-e869-4844-8961-76fbf97ece87/Consumer-Complaint-Form-SH.aspx
North DakotaNorth Dakota University System
Attn: Dr. Richard Rothaus, Vice Chancellor of Academic and Student Affairs 600 E Boulevard Ave, Dept 215
Bismarck, ND 58505-0230
Email: richard.rothaus@ndus.edu (701) 328-4136
Website: http://www.ndus.edu/system/state-authorization
 
Office of Attorney General
Consumer Protection Department Attn. Parrell Grossman, Director Gateway Professional Center
1050 E Interstate Ave Suite 200, Bismarck, ND 58503-5574
Tel: 701-328-5570
Website: https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints/general-complaint
OhioOhio Department of Higher Education
25 South Front Street Columbus, OH 43215-4183
 
Office of Attorney General Consumer Protection Section
30 E Broad Street, 14th  Floor, Columbus, OH 43215
Website: http://www.ohioattorneygeneral.gov/Individuals-and-Families/Consumers/File-A-Complaint.aspx
OklahomaOklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104 Tel: 405-225-9100
Website: http://www.okhighered.org/current-college-students/complaints.shtml
 
Office of Attorney General Consumer Protection Unit
Attn: Investigative Analyst
313 N.E. 21st Street, Oklahoma City, OK 73105
Tel: 405-521-2029 or 405-521-3921
Website: http://www.oag.ok.gov/consumer-protection-unit1
OregonOregon Higher Education Coordinating Commission
Office of Degree Authorization 775 Court Street NE
Salem, OR 97301
Tel: 503-947-5977
Email: juan.baez-arevalo@state.or.us
 
Oregon Attorney General
Financial Fraud/Consumer Protection Section 1162 Court St. NE
Salem, OR 97301-4096
Form: http://www.doj.state.or.us/consumer/pdf/consumer_complaint.pdf
PennsylvaniaPennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
Tel: 717-783-8228
Form: http://www.education.pa.gov/Documents/Postsecondary-Adult/College%20and%20Career%20Education/Private%20Licensed%20Schools/St udent%20Complaint%20Form.pdf
 
Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square, Harrisburg, PA 17120 Tel: 800-441-2555
Fax: 717-772-3560
Form: https://www.attorneygeneral.gov/Complaints/Consumer_Complaint_Form/
 
Rhode IslandRhode Island Office of the Postsecondary Commissioner
Shepard Building
80 Washington Street, Suite 524
Providence, RI 02903
Form: https://riag.wufoo.com/forms/q1851amb1bdd4d5/
 
Office of Attorney General
Consumer Protection Unit
150 South Main St, Providence, RI 02903 Tel: 401-274-4400
Website: http://www.ribghe.org/8a1031912.pdf
Form: http://www.riag.ri.gov/home/ConsumerComplaintForm.pdf
South CarolinaSouth Carolina Commission on Higher Education
1122 Lady Street, Suite 300, Columbia, SC 29201
Tel: 803-737-2260
Fax: 803-737-2297
Email: reshleman@che.sc.gov
Form: http://www.che.sc.gov/CHE_Docs/academicaffairs/license/Complaint_Procedures_and_Form.pdf
 
South Carolina Department of Consumer Affairs
PO BOX 5757
Columbia, SC 29250
Tel: 803-734-4200
Email: scdca@scconsumer.gov
Website: http://www.consumer.sc.gov/consumer/ComplaintInstructions/Pages/default.aspx
Form: https://applications.sc.gov/DCAComplaintSystem/Login/ConsumerLogin.aspx
South DakotaSouth Dakota Secretary of State
State Capitol
500 E. Capitol Ave, Pierre, SD 57501-8053
Email: sdos@state.sd.us
 
Office of Attorney General
Division of Consumer Protection
1302 E Hwy 14 Suite 3, Pierre, SD 57501-8053
Website: http://consumer.sd.gov/complaintform.aspx
TennesseeTennessee Higher Education Commission
404 James Robertson Parkway, Suite 1900, Nashville, TN 37243
Website: https://www.tn.gov/content/dam/tn/thec/bureau/student_aid_and_compliance/dpsa/Complaint_Form_(Rev._12.16)_1-26-17.pdf
 
Department of Commerce and Insurance Consumer Affairs Department
500 James Robertson Pkwy, Nashville, TN 37243-0600 Tel: 800-342-8385 (TN only) or 615-741-4737
Fax: 615-532-4994
Email: consumer.affairs@tn.gov
Website: https://www.tn.gov/commerce/section/consumer-affairs
Form: https://www.tn.gov/commerce/article/consumer-complaint
TexasTexas Workforce Commission
Career Schools and Colleges - Room 226-T
101 East 15th Street, Austin, Texas 78778-0001 Tel: 512-936-3100
Fax: 512-936-3111
Website: http://www.twc.state.tx.us/svcs/propschools/problem-school.html
Form: http://www.twc.state.tx.us/files/jobseekers/csc-401a-student-complaint-form-twc.pdf
 
Office of the Attorney General Consumer Protection Division
PO BOX 12548, Austin, TX 78711-2548
Email: public.information@oak.state.tx.us
Website: https://www.oag.state.tx.us/consumer/complaintform.pdf
UtahUtah Division of Consumer Protection
160 East 300 South
Salt Lake City, Utah 84111
Email: consumerprotection@utah.gov
Website: http://consumerprotection.utah.gov/complaints/index.html
VermontVermont Agency of Education State Board of Education
120 State Street
Montpelier, VT 05620-2501
Email: AOE.EdInfo@state.vt.us
 
Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001
VirginiaState Council of Higher  Education for Virginia
101 N 14th St., 9th Floor, James Monroe Bldg, Richmond, VA 23219
 Email: communications@schev.edu
Website: http://www.schev.edu/index/students-and-parents/resources/student-complaints
 
Office of the Attorney General of Virginia Consumer Protection Section
900 East Main Street, Richmond, VA 23219 Tel: 800‐552‐9963 (VA only) or 804‐786‐2042 Fax: 804‐225‐4378
Website: http://ag.virginia.gov/consumer-protection/index.php/file-a-complaint
WashingtonWashington Student Achievement Council
917 Lakeridge Way, P.O. Box 43430 Olympia, WA 98504‐3430
Tel: 360-753-7800
Email: complaints@wsac.wa.gov
Website: http://wsac.wa.gov/protecting-education-consumers
Form: http://www.wtb.wa.gov/PCS_Complaints.asp
 
Office of the Attorney General
Consumer Protection Department
1125 Washington Street SE
PO BOX 40100, Olympia, WA 98504
Tel: 360-753-6200
Form: https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx
West VirginiaWest Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston WV 25301-2800
Tel: 304-558-0265
 
Office of Attorney General
Consumer Protection Division
PO BOX 1789, Charleston, WV 25326-1789
Tel: 800-368-8808 or 304-558-8986
Fax: 304-558-0184
Website: https://www.wvhepc.org/resources/Complaint_Process.pdf
 Form: http://webhost-wp.wvnet.edu/wvctcs/wp-content/uploads/sites/15/2016/05/Complaint_Form.pdf
WisconsinWisconsin Educational Approval Board
431 Charmany Drive, Suite 102
Madison, WI 53719
Email: eabmail@eab.wisconsin.gov
Website: http://eab.state.wi.us/resources/complaint.asp
 
Bureau of Consumer Protection
PO BOX 8911, Madison, WI 53708‐8911 Tel: 800‐422‐7128
Fax: 608‐224‐4939
Email: DATCPHotline@Wisconsin.gov
Form: https://mydatcp.wi.gov/Complaints/complaint/create/da42c589-da19-e511-af89-0050568c06ae
WyomingWyoming Department of Education
2300 Capitol Avenue, Hathaway Building, 2nd Floor Cheyenne, WY 82002
Website: http://edu.wyoming.gov/downloads/schools/student-complaint-process.pdf
 
Office of Attorney General
Consumer Protection Division
123 Capitol Building, 200 W 24th Street, Cheyenne, WY 82002

Student Complaint Locations for U.S. Territories

American SamoaDepartment of Protection and Advocacy 
Attn: Dr. L Tagoilelagi
Executive Office Building, Pago Pago, American Samoa 96799 
Tel: 684-633-2441 
Fax: 684-633-7286
Website: advocacy@americansamoa.gov
Federated States of MicronesiaNot available at this time.
GuamOffice of Attorney General
Attn: Attorney General
287 W O'Brien Dr., Hagatna, Guam 96910
Tel: 671-475-3324 Ext 171
Fax: 671-472-2493
Website: http://www.guamag.org/forms_consumer/2015%20ConsumerComplaintForm.pdf
Midway Islands Not available at this time.
Northern Mariana IslandsState Higher Education Agency, Northern Marianas College
Attn: Dr. Carmen Fernandez, President
POB 501250, Saipan MP 96950-1250
Tel: 670-234-5498 Ext. 1000
Fax: 670-234-1270
Email: nmc@nmcnet.edu 
 
Office of Attorney General   
Edward T Buckingham
Juan A Sablan Memorial Bldg.
Capital Hill, Caller Box 10007, Saipan, MP 96950 
Website: http://gov.mp/
Puerto RicoPuerto Rico Council on Higher Education
PO Box 1900 San Juan, PR 00910-1900
 
Puerto Rico Department of Justice
PO 9020192 San Juan, Puerto Rico 00902-0192
U.S. Virgin IslandsGovernment of the United States Virgin Islands
Department of Education, Office of the Commissioner
1834 Kongens Gade St. Thomas, V.I. 00802
 
Department of Licensing and Consumer Affairs
Attn: Consumer Affairs
Golden Rock Shopping Center, 3000 Estate Golden Rock, Suite 9, St Croix, VI 00820
St. Croix Tel: 340‐713‐2754 
St Thomas Tel: 340‐776‐0675
Website: https://secure.dlca.vi.gov/license/Asps/complaint/AddComplaint.aspx?Busseq
Palau Not available at this time.