Alumni Testimonials

Kenneth Lai

Master of Business Administration
, Class of 2015
Kenneth Lai
The fundamentals learned in the MBA program provide a springboard that will allow me to dive deeper into business material that would have otherwise been very challenging to understand without the foundational knowledge provide by the MBA program at Norwich.
Kenneth Lai, Class of 2015
Master of Business Administration

Q: “Tell us a bit about yourself, Kenneth.”
A: "I am from Markham which is city just north of Toronto, Canada. I am happily married with two young boys. My interests include investing, automotive, geopolitics and technology trends."

Q: “Briefly describe your professional life.”
A: "Desjardins Financial Security. I work in the operations side of the insurance business as a Life Underwriting Supervisor. I have worked in the insurance industry in various positions for the past 12 years."

Q: “What was your motivation for pursuing your degree?”
A: "To explore and pursue new career opportunities."

Q: “Why did you choose Norwich?”
A: "I came across Norwich as I was researching universities specifically in the US News and World Report and discovered that the Norwich MBA program was ranked favorably. Norwich provided an online program that fit my schedule that would allow me to study and be there for my young family."

Q: “How have you grown personally or professionally as a result of your education?”
A: "I have gained a much broader perspective on business. The fundamentals learned in the MBA program provide a springboard that will allow me to dive deeper into business material that would have otherwise been very challenging to understand without the foundational knowledge provide by the MBA program at Norwich."

Q: “Please tell us about any examples where you were able to put your knowledge to work immediately at your job?”
A: "I have regularly referenced the theory of the maturing industry where you can either try to differentiate and provide a customer with a value proposition to choose your company, or otherwise compete on price and cost efficiency. I especially enjoyed writing papers that specifically looked at particular firms such as McDonald’s and GE as this involved practical research into these firms that went beyond just the theories."