Alumni Testimonials

Bryan Jones

Master of Public Administration
, Class of 2012
My motivation for pursuing my Master’s in Public Administration is that I wanted to grow professionally and personally in my ability to lead an organization that not only serves a community but also looks for ways to improve the community. I was able to apply what I was learning in the program directly into my work.
Bryan Jones, Class of 2012
Master of Public Administration

Q:  “Bryan, tell us a little about yourself and your family.”
A:  “I am happily married to my wife Shari and have two great step kids Matt and Sammie. We also have four-legged kids Bandit, a Shihtzu, and Cosmo, a black Lab. We love the Southern California coastal and beach lifestyle, and exploring all that the great destinations in California.”

Q:  “Who is your current employer, and briefly describe your professional life?”
A:  “My title is Deputy Transportation Director/City Traffic Engineer for the City of Carlsbad. The City of Carlsbad identified livable streets and our traffic signal synchronization program as top priorities and we are becoming leaders in the region.

Q:  “What was your motivation for pursuing your degree?”
A:  “My motivation for pursuing my Master’s in Public Administration is that I wanted to grow professionally and personally in my ability to lead an organization that not only serves a community but also looks for ways to improve the community. These past 18 months in the program have been challenging and yet very rewarding. I was able to apply what I was learning in the program directly into my work.”

Q:  “Why did you choose Norwich and how did you learn about it?”
A:  “I chose Norwich initially because they partnered with the American Public Works Association and then President of APWA George Crombie who also serves as a professor for the MPA program. He has led many great public organizations and is an icon for great leadership in the public works industry.”

Q:  “What makes Norwich unique?”
A:  “What makes Norwich unique is that the learning process and environment is incredible and, as a result, the product is outstanding. Norwich challenges you to learn and explore ideas, issues and question ‘why.’  It is a collaborative learning environment online as your classmates bring a wealth of knowledge to the classroom from all over the world. The professors not only have incredible academic experience but also real world application experience and want you to discover your full potential as a leader for tomorrow. The professors are really facilitators of higher learning.”

Q:  “What aspects of your Norwich experience will you carry most strongly with you?”
A:  “Coming onto the Norwich campus for residency far exceeded my expectations. It was great to meet all of my classmates from the past 18 months along with my professors. We all invested a lot of our time and energy into the program and the residency really helped close a chapter as a Norwich graduate student and opened the next chapter as a Norwich alumni family member.”

Q:  “Please describe any memorable experiences with faculty members or fellow students?”
A:  “Sitting down with Dr. Frank Colaprete and another MPA student at residency for lunch that went into an entire afternoon discussion on leadership was truly a memorable learning experience. We talked about what really works for one another in our different roles, and a lot of pitfalls people in positions of authority and management struggle with which impacts their ability to lead and others’ willingness to follow.”

Q:  “How have you grown professionally as a result of your education?”
A:   “I have enhanced my self-awareness to the internal and external environment for which I live and work. As a leader in my organization I am always striving to become a better leader and learn more about scenarios and situations, mine and others strengths and weaknesses, and the resources that are out there to continue to foster growth in leadership. Residency also allowed the opportunity to engage with students in other masters programs. Engaging with other disciplines is what will be necessary today and in the future to solve many of our challenges. Where challenges exist, so do opportunities. And Norwich prepared me to face these challenges as a leader and look for the opportunities.”

Q:  “Please tell us about any examples where you were able to put your knowledge to work immediately on the job.”
A:   “My capstone on organizational reframing was used in my job constantly, and not just in my organization but with me personally.  It’s about having a strategy for your organization and being able to see that. “

Q:  “How have you grown as a result of your education?”
A:   “It goes back to being challenged. My continuous growth has given me more self-awareness.”

Q:  “How have you grown personally as a result of your education?”
A:  “Norwich gave me the opportunity to really explore a lot of my passions in leadership and innovation. These are two things that I believe will be important in local governments to thrive in the future and what I focused my capstone paper on while at Norwich.”