Master of Public Administration

Program Director

Rosemarie Pelletier, DPA

Welcome to Norwich University's Public Administration Program

Hello, welcome to Norwich University’s online MPA program. That you are here, now, means that you have some level of interest in this program, this degree and this university. Our MPA program is a dynamic program that is staffed with highly qualified, high energy faculty members. We are proud to be members of National Association of Schools of Public Affairs and Administration (NASPAA) and to have a chapter of the Pi Alpha Alpha Honor Society on our campus.

Possession of this degree tells the public administration world – non-profits, and federal, state, local government and government agencies – that you have completed a rigorous program and that you are qualified in your area of concentration. It also tells that world that you are able to communicate on a professional level – whether that communication is writing or speaking – you will have the skills you need.

Please, feel free to email me with any questions about the program and I hope to welcome you to the program in the very near future.

Read Bio

Dr. Rosemarie A. Pelletier is the program director for the Master of Public Administration program. Dr. Pelletier has several years of experience in education, public policy and real estate. She has been teaching in Virginia for 15 years in the classroom and for about 10 years online, where she wrote and developed courses and chaired dissertation committees. Dr. Pelletier was the president and founder of a company responsible for the identification, research and development of projects suitable for construction by the formation of a public-private partnership. At George Mason University, she earned her Bachelor of Arts in English and Philosophy, her MPA, and began her PhD work. She then went on to the University of Baltimore to receive her Doctorate in Public Administration, specializing in policy and project implementation.

Associate Program Director
Jennifer Gagnon, MJA

Jennifer Gagnon has worked at Norwich University since August 2006 and is currently the Student Services Advisor for the multiple graduate programs. She began her career at Norwich supporting the Master of Arts in Diplomacy program. In 2009, she completed the Master of Justice Administration program. She credits that experience with providing her with a greater understanding of the daily challenges our adult students encounter.  In addition to her master’s degree, she holds a Bachelor of Arts in Communications.

Read more »
Student Services Advisor
Jennifer Gagnon, MJA

Jennifer Gagnon has worked at Norwich University since August 2006 and is currently the Student Services Advisor for the multiple graduate programs. She began her career at Norwich supporting the Master of Arts in Diplomacy program. In 2009, she completed the Master of Justice Administration program. She credits that experience with providing her with a greater understanding of the daily challenges our adult students encounter.  In addition to her master’s degree, she holds a Bachelor of Arts in Communications.

Read more »

Featured Faculty

Billy V. Powers, PhD, CHS-IV, Core Faculty: Core Curriculum

Dr. Billy V. Powers is a core faculty member in Norwich University's Master of Public Administration program, teaching in the core curriculum.

He joined the Department of Homeland Security (DHS) in 2005 and serves as a Senior Advisor for the National Protection & Programs Directorate (NPPD) Business Continuity & Emergency Preparedness (BCEP) division. In this role, he manages a host of policy facets that build and promote a culture of individual and organizational preparedness among the NPPD workforce that enable individual and organizational readiness and continuity. Prior to joining BCEP, he served as the Chief of Staff for the NPPD Office of Risk Management and Analysis. 

Dr. Powers has served as a Professional Staff Member with the United States Senate Homeland Security and Government Affairs Committee (110th Congress). He provided key legislative input and guidance on public policy matters related to DHS implementation of a comprehensive National Security Strategy to secure the United States from terrorist attacks and response to natural disasters. Additionally, he collaborated to co-author the successful bi-partisan sponsored, United States Fire Administration Reauthorization Act of 2008. 

Prior to his work on Capitol Hill, Dr. Powers served as Preparedness Officer with the DHS Office of Domestic Preparedness. In this capacity, he worked closely with State and Territorial Homeland Security Advisors on the implementation of the Homeland Security Grant Programs, managing over $225 million dollars of active DHS grants.

With extensive emergency response acumen and experience as a fire officer, he played an integral role in the early successes of DHS sponsored grant programs, serving as a subject matter expert to the Assistance to Firefighters Grant Program, the State Homeland Security Grant Program, and the Urban Areas Security Initiative. He holds national certifications as a Chief Fire Officer, Fire Inspector, Master Fire Instructor, Rescue Technician, and Hazardous Materials Technician/Incident Commander. He is a veteran of the United States Air Force, where he received the Air Force Commendation Medal, Joint Service Commendation Medal, Air Force Achievement Medal, National Defense Service Medal, and Global War on Terrorism Medal, among others. 

Dr. Powers holds a bachelor of science degree in management, a master's degree in public administration and a PhD in human capital management from Bellevue University. He has authored several articles in the arena of knowledge management, succession, resiliency, and organizational change.

Read more »
faculty profile image
Ruth Stilwell, DPA, Core Faculty: Municipal Governance
Dr. Ruth Stilwell is the Executive Director of Aerospace Policy Solutions LLC, core faculty member in Norwich University's Master of Public Administration program, and a leading authority on integrated space and aviation policy and governance. Her work was recently published in the Journal of Space Safety Engineering
 
A 25-year air traffic controller, experienced labor leader and policy expert, Dr. Stilwell is also an accomplished researcher and lecturer. Her numerous publications and presentations, which cover a wide range of space and aviation, public safety, human factor, administration, financing, and industry reform topics, have influenced key U.S. legislation and in many cases been required reading for administration officials. Dr. Stilwell’s specific areas of expertise include: integrating commercial space operations in civil airspace; projecting air traffic controller retirement and staffing requirements; FAA funding and financing structures; workers’ rights and more. 
 
Dr. Stilwell served from 2010-2015 as the industry expert representing air traffic controllers on the International Civil Aviation Organization (ICAO) Air Navigation Commission in Montreal. Her air traffic control experience includes 25 years of operational duty at the Miami Air Route Traffic Control Center, two years as liaison to the FAA Requirements Service, and six years as Executive Vice President of the National Air Traffic Controllers Association. 
 
The founding chairperson of the Air Traffic Services Committee of the International Transport Workers Federation, a position she held for four years, Dr. Stilwell currently serves on the Technical Committee on Human Spaceflight Safety of the International Association for the Advancement of Space Safety, which is working to develop safety guidelines for human commercial spaceflight.
 
Dr. Stilwell earned her BA in Labor Studies at the National Labor College and her MPA and DPA at the University of Baltimore.
 
Read more »
Emmanuel Tetteh, PhD, Core Faculty: Policy Analysis and Analytics

Dr. Emmanuel N. A. Tetteh is a core faculty member in Norwich University's Master of Public Administration program, Policy Analysis and Analytics Concentration. He has a vast range of professional experience, ranging from community service, religious service projects and faith-based initiatives, nonprofit management, security management, higher education administrative services, and teaching and learning facilitation for adult learners from diverse backgrounds via face-to-face and online learning platforms. Among others, he is the author of Theories of Democratic Governance in the Institutions of Higher Education, and is currently working on several other scholarly publications in topical journals. He is a faculty member in the public administration and nonprofit leadership program in the School of Public Service Leadership at Capella University and also teaches for the Metropolitan College of New York, and the College of New Rochelle.

Realizing that the acumen of research modalities can transcend the boundary of action learning and action research to contribute to pragmatic ideals of democratic governance, in 2004, he established a nonprofit research organization—The Center for Communal Photosynthesis Research, Inc. In September 2013, at the Action Learning, Action Research Association (ALARA) national conference in Brisbane, Australia, he was unanimously elected as the International Vice President of ALARA. He holds a bachelor of professional studies degree in human services and a master of science in administration from the Metropolitan College of New York, as well as a PhD in public policy and administration from Walden University.

Read more »
Paula Beiser, MBA, CPA, CITP, Core Faculty: Fiscal Management

Paula Beiser is a core faculty member in Norwich University's Master of Public Administration program, Fiscal Management Concentration. With 23 years of work experience in governmental auditing and financial accounting, she is now a small business owner as well as an accounting and software consultant. In addition to this experience, she is a certified public accountant and a certified information technology professional. She earned her Bachelor of Science in Accounting from Christopher Newport University and her MBA with a concentration in accounting and software from the College of William and Mary. She has also completed graduate hours in accounting with Old Dominion University.

Read more »

Faculty

Michael Blount, PE, LEED AP, USN (Ret)

Michael Blount advises students in the public works and sustainability concentration in Norwich's online Master of Public Administration program. He has more than 35 years of experience in the construction industry. During his tenure in the Navy’s Civil Engineer Corps, he had nine overseas deployments with the U.S. Navy Seabees, including stints in the Gulf War and Operation Iraqi Freedom. His career was highlighted by his last two Command tours - Commodore of the Thirtieth Naval Construction Regiment, responsible for over 2,500 Seabees and all Pacific Rim construction; and Commanding Officer of Naval Facilities Engineering Command Southeast, responsible for 1,700 personnel and over $2.5 billion per year in construction, facilities maintenance, environmental restoration and real estate efforts. He retired as a Captain in 2008. Soon after retirement he joined Balfour Beatty Construction. Working primarily in the federal sector, he has been responsible for numerous project awards with both the Army Corps of Engineers and the Naval Facilities Engineering Command.

He holds a BS in Environmental Engineering from the University of Florida, a MS in Environmental Engineering from the Georgia Institute of Technology and a professional degree in water resources from The George Washington University. He is a Professional Civil Engineer, a member and Chair of the Energy and Sustainability Committee for the Society of American Military Engineers (SAME), a member of SAME’s Academy of Fellows, a LEED Accredited Professional BD&C, a member of the Design Build Institute of America and an Associate DBIA. On May 26, 2016, he was sworn in as the 96th National President of SAME.
 

George Franks, PhD
Brenda Lewis, PhD

Dr. Brenda Lewis is an adjunct faculty member in the Master of Public Administration program at Norwich University. A former quality and performance manager within the federal government, she has over three decades of professional experience in the measurement and evaluation of key performance indicators for employees, supervisors, managers, and senior level executives. She has conducted a vast array of training sessions in the area of leadership and development, job satisfaction, performance management, employee relations and resolving disputes in the workplace, in addition to having directed individual and organizational climate assessments that improved the workplace environment for various large, federal, healthcare facilities. She is certified to administer various assessments such as the Thomas-Kilmann Conflict Mode Instrument, Work Engagement Profile, Parker Team Player Survey, Power Base Inventory, and the Stress Resiliency Profile. 

Her strong commitment to community engagement and improvement inspired the establishment of a nonprofit, charitable organization – Waste Not, What Not, Inc. – which, in 2014, provided clothing and other non-perishable items to those in need.

She earned her doctorate in human services from Capella University with a specialization in the management of nonprofit agencies and holds both a bachelor’s and master’s degree in public policy and administration from Jackson State University.

Bruce Lindsay, PhD, Core Faculty: Public Administration Leadership and Crisis Management

Bruce Lindsay is a core faculty member in Norwich University's Master of Public Administration program, Public Administration Leadership and Crisis Management Concentration. He is an analyst in emergency management policy at the Congressional Research Service (CRS) in Washington, DC. He works exclusively for the United States Congress, providing policy and legal analysis related to emergency management to committees and members of both the House and Senate, regardless of their party affiliation. He has been interviewed by CQ Press and the Washington Post, and has published numerous memoranda, reports, and articles on preparedness, disaster assistance funding, and emergency and disaster response. In addition to his work at CRS, he has taught a variety of courses on emergency management at different institutions including Johns Hopkins University, Norwich University, and Colorado State University.

Charles Lorbeer, PhD
Linda Roseburr, EdD, Core Faculty: International Development and Influence

Dr. Linda Roseburr is a core faculty member in Norwich University's Master of Public Administration program, International Development and Influence Concentration. She has enjoyed a long career in human services. A former child care services manager for a large non-profit agency, she spent 14 years administering, directing, coordinating, supervising and evaluating all aspects of the state and county subsidized child care programs, including budget development and fiscal monitoring. Prior to that role, she was employed by county government, primarily at the Human Services Agency, for over 19 years. She has a doctorate in child, youth, and human services with a minor in literacy from Nova Southeastern University in Florida, and a master’s in public administration from the California State University at Northridge. She has several years experience teaching online and over 30 years of teaching small groups of people that she has supervised and managed. She always welcomes the opportunity to share her practical business knowledge with her students and learning from them as well.

Barry Shreve, PhD
Robert Wright, DPA, Core Faculty: Policy Analysis and Analytics

Dr. Robert Wright is is a core faculty member in Norwich University's Master of Public Administration program, Policy Analysis and Analytics Concentration. He has over two decades of experience in developing and implementing programs, policies, and grant strategies that have impacted the private and public sectors. Since 2008 he has taught graduate level courses in the area of public administration at Suffulk University and Capella University. Throughout his professional career, he has published several reports and papers and currently serves on the editorial review board for the Journal of Emergency Management. In 2017, he co-wrote a chapter, "Managing Collaboration in E-Procurment" in the publication Digital Governance and E-Government Principles Applied to Public Procurement. He earned his doctorate in public administration from the University of La Verne and holds a master’s degree in public administration from Sullfolk University.  

Deborah Woodward Rhyne, EdD

Dr. Deborah Woodward Rhyne serves as lead adjunct instructor in Norwich’s public administration program. She is also a full-time instructor of criminal justice at the University of Central Florida (UCF) in Orlando. Prior to her appointment at UCF, she was a classroom specialist and curriculum developer for the Brevard County School District. She previously served as the Dean of Curriculum in the undergraduate criminal justice department at Kaplan University, developing program curriculum and instructional design. Since working full time at the university level, she has developed over 50 criminal justice courses and five certificate areas for various universities. She is also a certified peer and publisher reviewer for Quality Matters and conducts accreditation for online universities.

In addition to over 20 years of experience in curriculum design, development, and delivery, she has over 17 years in active law enforcement and justice administration – three years with municipal police, 11 years in USAF contracted Security Police, and four years with Florida Highway Patrol. She holds a BS degree in criminal justice from UCF, an MS degree in criminal justice from Rollins College, an MA degree in education from UCF, and a doctorate of education from UCF.

Jose Cordova, PhD, Faculty Nucleus
James Ehrman, PhD, Faculty Nucleus
Lasha Tchantouridzé, PhD, Faculty Nucleus

Advisory Board Members

A team of distinguished professionals from the industry and field offer their expertise and guidance as advisory board members for the Master of Public Administration program.

Bill Ackman

Bill Ackman has over 30 years’ professional engineering experience when combining his private sector, state and local government experience.  His responsibilities have included the review and approval of construction drawings on behalf of a local and state government as well as all aspects of preparing and overseeing the design of new school sites, road improvement projects, residential subdivisions and various other commercial projects. He currently serves as the Director of Plan Review for the Town of Leesburg, VA where he is responsible for the review and approval all projects reviewed within the Town’s corporate limits.  Prior to joining the Town, Bill worked for the Virginia Department of Transportation as the District Utilities Engineer in Bristol, Virginia.  He has also worked for several top rated civil engineering firms in the Northern Virginia area where his duties included all aspects of land development engineering and held titles ranging from Design Engineer to Project Manager to Director of Engineering to Senior Associate responsible for opening a branch office of an established engineering firm.  Bill also serves on the Engineers and Surveyors Institute Board of Directors (an organization in which he also holds Certified Plans Examiner certificates), is a licensed Professional Engineer and holds a bachelor’s of science degree in engineering from the University of Pittsburgh.

Read more »
Emily Braswell Henderson

Emily Braswell Henderson is a consultant with RS&H, Inc. and leads its Tyler, Texas office. Her work includes multidisciplinary planning and environmental projects which include one or more of the following work efforts: Comprehensive Planning; Subregional Planning; Multimodal Corridor Planning; Toll Road Prefeasibility Analysis; Statewide and Strategic Planning; Travel Surveys; Transportation Master Plans at the local, regional and state levels; Congestion Management; Public Involvement; Visioning; and Community Conflict Resolution. Currently, she is completing her dissertation in Urban Planning and Environmental Policy at Texas Southern University (TSU). She expects to complete her research and receive her doctorate in December 2015.

Ms. Henderson is also a native Texan with three degrees from Texas A&M University including a master’s degree in urban planning. She has 33 years of experience in in conducting and managing comprehensive planning and transportation projects at the local, regional, and statewide levels. She served as the first Director of Planning for the Texas Toll Road Authority for four years before moving to Reno Nevada where she ran the Truckee Meadows Regional Planning Agency.

Read more »
empty
Program Manager
James Dalton, MA

James Dalton is the program manager for the Bachelor of Science in Strategic Studies and Defense Analysis and Bachelor of Science in National Security Studies programs at Norwich University. Dalton is an experienced educator, with a focus on graduate and undergraduate military college program development and instruction. Earning the rank of commander with 27 years of active duty military experience in the U.S. Navy, Dalton has served as a naval flight officer and a professor at the Naval War College. As a military professor, he developed and managed military education programs for advanced warfare studies related to conventional and unconventional warfare across all phases. During his assignment as a joint experimentation officer, he designed and coordinated test programs for new systems to benefit all branches of the U.S. Special Forces and developed curriculum dedicated to unconventional warfare education. He has his master’s degree in national security and strategic studies from the Naval War College, as well as a bachelor’s degree in education from the University of Missouri.

Read more »
Billy V. Powers, PhD, CHS-IV

Dr. Billy V. Powers is a core faculty member in Norwich University's Master of Public Administration program, teaching in the core curriculum.

He joined the Department of Homeland Security (DHS) in 2005 and serves as a Senior Advisor for the National Protection & Programs Directorate (NPPD) Business Continuity & Emergency Preparedness (BCEP) division. In this role, he manages a host of policy facets that build and promote a culture of individual and organizational preparedness among the NPPD workforce that enable individual and organizational readiness and continuity. Prior to joining BCEP, he served as the Chief of Staff for the NPPD Office of Risk Management and Analysis. 

Dr. Powers has served as a Professional Staff Member with the United States Senate Homeland Security and Government Affairs Committee (110th Congress). He provided key legislative input and guidance on public policy matters related to DHS implementation of a comprehensive National Security Strategy to secure the United States from terrorist attacks and response to natural disasters. Additionally, he collaborated to co-author the successful bi-partisan sponsored, United States Fire Administration Reauthorization Act of 2008. 

Prior to his work on Capitol Hill, Dr. Powers served as Preparedness Officer with the DHS Office of Domestic Preparedness. In this capacity, he worked closely with State and Territorial Homeland Security Advisors on the implementation of the Homeland Security Grant Programs, managing over $225 million dollars of active DHS grants.

With extensive emergency response acumen and experience as a fire officer, he played an integral role in the early successes of DHS sponsored grant programs, serving as a subject matter expert to the Assistance to Firefighters Grant Program, the State Homeland Security Grant Program, and the Urban Areas Security Initiative. He holds national certifications as a Chief Fire Officer, Fire Inspector, Master Fire Instructor, Rescue Technician, and Hazardous Materials Technician/Incident Commander. He is a veteran of the United States Air Force, where he received the Air Force Commendation Medal, Joint Service Commendation Medal, Air Force Achievement Medal, National Defense Service Medal, and Global War on Terrorism Medal, among others. 

Dr. Powers holds a bachelor of science degree in management, a master's degree in public administration and a PhD in human capital management from Bellevue University. He has authored several articles in the arena of knowledge management, succession, resiliency, and organizational change.

Read more »
Ruth Stilwell, DPA
Dr. Ruth Stilwell is the Executive Director of Aerospace Policy Solutions LLC,core faculty member in Norwich University's Master of Public Administration program, and a leading authority on integrated space and aviation policy and governance. Her work was recently published in the Journal of Space Safety Engineering
 
A 25-year air traffic controller, experienced labor leader and policy expert, Dr. Stilwell is also an accomplished researcher and lecturer. Her numerous publications and presentations, which cover a wide range of space and aviation, public safety, human factor, administration, financing, and industry reform topics, have influenced key U.S. legislation and in many cases been required reading for administration officials. Dr. Stilwell’s specific areas of expertise include: integrating commercial space operations in civil airspace; projecting air traffic controller retirement and staffing requirements; FAA funding and financing structures; workers’ rights and more. 
 
Dr. Stilwell served from 2010-2015 as the industry expert representing air traffic controllers on the International Civil Aviation Organization (ICAO) Air Navigation Commission in Montreal. Her air traffic control experience includes 25 years of operational duty at the Miami Air Route Traffic Control Center, two years as liaison to the FAA Requirements Service, and six years as Executive Vice President of the National Air Traffic Controllers Association. 
 
The founding chairperson of the Air Traffic Services Committee of the International Transport Workers Federation, a position she held for four years, Dr. Stilwell currently serves on the Technical Committee on Human Spaceflight Safety of the International Association for the Advancement of Space Safety, which is working to develop safety guidelines for human commercial spaceflight.
 
Dr. Stilwell earned her BA in Labor Studies at the National Labor College and her MPA and DPA at the University of Baltimore.
 
Read more »