Teaching and Learning Certificate


Associate Professor and Chair, Division of Continuing Studies

Mark L. Parker, PhD

Welcome to the Norwich University’s Teaching and Learning Certificate Program

This graduate certificate program is designed for new teachers, for those who have some experience yet want to deepen their knowledge and hone their skills, and finally for those who want to begin a career in this vital profession.  The two seminars that comprise this certificate address crucial knowledge and skills needed to be more effective while teaching in face-to-face (F2F), hybrid, and online environments.

People come into this program with different levels of teaching experience as well as many years learning from a variety of backgrounds. Given this wealth of experience, you will quickly realize the importance of learning from each other as well as understanding the materials presented in the classroom. This underscores the point that we are all lifelong learners with an aspiration of sharing that learning with others. When you engage actively with your instructors and each other it creates a dynamic learning environment in which you will grow in your profession. In short, this is an outstanding way to create or advance your teaching skills.

Read Bio

Mark L. Parker is Associate Professor and Chair, Division of Continuing Studies at Norwich University's College of Graduate and Continuing Studies. He is responsible for the online bachelor’s degree completion programs as well as all non-degree continuing education courses and programs. He also serves as the College of Graduate and Continuing Studies’ quality control officer for online undergraduate and graduate degree programs. Prior to joining Norwich University in 2013 he worked at University of Maryland University College (UMUC), where he specialized in the creation, management, and improvement of UMUC’s online courses and programs. He received his bachelor's and master's degrees from Florida State University, and his PhD from the University of Maryland, Baltimore County. His areas of research interest include intercultural and technology-mediated communication; factors affecting student success and retention in online/web-based education; and English as a second/foreign language. A veteran of the U.S. Air Force, he has more than 25 years of experience in higher education administration and teaching.

Orientation Manager and Advisor
Carol Spaulding, MBA

Carol Spaulding has been working at Norwich University over 10 years. Formerly an assistant director for the MBA program, she currently serves as the student orientation manager and is the student services advisor for the Teaching and Learning Certificate program. Additionally, she is the student orientation manager. She enjoys helping graduate students so they can have a great experience while in school. Carol has a BA in early childhood education and a Master of Business Administration degree, both from Norwich University.

Read more »

Featured Faculty

Robert Wuagneux, EdD

Robert Wuagneux has taught for many years at the high school and college level. In addition to his teaching duties at Norwich, he teaches in the communication department at Castleton State College. Previously he was the director of campus training and development at the former National School of Technology, where he helped oversee academic advising, curriculum development, and administrative training and evaluation. An accomplished musician and singer/songwriter, he is fluent in Italian, French, and Spanish and qualified as a professional interpreter. He holds a BA in education and psychology from Norwich University, an MA in Spanish from Middlebury College, and a PhD in education/leadership from Nova Southeastern University.

Read more »
Randall H. Miller, MA

Randy Miller teaches in both the Bachelor of Science in Strategic Studies and Defense Analysis program as well as the Teaching and Learning Certificate program. He graduated as a member of the Norwich Corps of Cadets in 1993 with a bachelor’s degree in criminal justice and then served on active duty in the U.S. Army’s 2nd Infantry Division and 82nd Airborne Division.

He worked in the pharmaceutical and high-tech sectors for several years before becoming an educator, and has taught online, face-to-face, and hybrid courses at various levels, including six years in the Dominican Republic. He returned to Norwich as a student and earned a master’s degree in diplomacy in 2007 and a Teaching and Learning Certificate in 2009. He is an active alumnus and has written two books about Norwich history, Norwich Matters and Norwich Heroes.

Read more »