Master of Public Administration

Quick Info

  • All classes taken online
  • Coursework completed in 18 months
  • Classes capped at 15 students
Next Session Start Date
June 3, 2013
Admissions Deadline
May 3, 2013

Serving and Leading Communities

In today’s rapidly evolving and interconnected world, much is required of our public administrators. They must be able to respond strategically and nimbly to the needs of their communities, work effectively with other individuals and groups, navigate complex ethical and legal issues, and operate within increasingly limited budgets.

Norwich University’s Master of Public Administration program helps working professionals from a wide range of public service organizations - from law enforcement agencies to city departments to non profits - gain the knowledge and skills needed to not only help advance their careers, but also make a greater difference in the communities they serve. Our online Master of Public Administration curriculum provides students with a broad foundation in areas such as organizational leadership and change, strategic planning, ethics, and financial management as well as the opportunity to focus their studies on one of the following six concentrations: public works administration, criminal justice, continuity of governmental operations, leadership, organizational leadership, and public organization fiscal management. 

During their final seminar, students develop a capstone project that outlines a practical or theoretical solution to an existing program, policy, or operation. Students can use their capstone project to design and implement a solution to an administrative issue within their current workplace or to explore in-depth an area relevant to their desired career path. As an accompaniment to their capstone projects, students also write a paper suitable for submission to a professional journal.

The Norwich Advantage

  • Our Master of Public Administration faculty includes former and current leaders of city, state, and federal departments; criminal justice organizations; and non profits as well as respected researchers and scholars in areas ranging from white-collar crime to public health policy.
  • Small class sizes and students from diverse backgrounds in the public and non profit sectors foster in-depth discussions and unique perspectives.
  • With six concentrations to choose from as well as the option to design your own, you can customize your online Masters in Public Administration studies based on your career goals and personal interests.
  • Through your capstone project, you can develop and potentially implement a solution to an administrative challenge at your workplace, adding tangible value to your organization and demonstrating your expanded knowledge and skill set to your employers.
  • Through our flexible online platform, you can access program content and contribute to class discussions on your own schedule and at your own pace each week.
  • Four start dates per year (March, June, September, and December) allow you to begin the program when it’s most convenient for you.
  • By enrolling in our Masters in Public Administration program, you’ll become part of a long tradition of public service education and leadership at Norwich, which goes all the way back to our founding in 1819 as the nation’s first private military college.

Career Preparation

A degree from Norwich’s online Master of Public Administration program can help you advance within your current organization or serve as the foundation for a variety of public service careers in areas such as city and federal management, law enforcement, and non profit management. Examples of positions held by our alumni include supervisory accountant for US Citizenship Immigration Services, white-collar crime supervisor for the FBI, city public works manager, executive officer in the 411th Civil Affairs Battalion, and manager of global sponsorship services at Save the Children U.S. Learn more »

How to Get Started

With so much to learn and do, it’s easy to lose track of how to get started. Don’t worry: Norwich works hard to make it easy for you. We can guide you through the application process, give you tips on how to get the most out of your Norwich experience, and assist you in getting the required materials for the Master of Public Administration program.

Admissions Information »
Talk to an Advisor »
Read Frequently Asked Questions »

Core Curriculum

Students in Norwich’s Master of Public Administration (MPA) program first complete three core courses to gain a foundational understanding of public administration. Following completion of the core courses, they may enroll in either two six-credit elective courses or a concentration of two specialized courses of study for a total of 12 credits. Following completion of the specialized courses, students must enroll in a final course of capstone studies, in which they produce a project related to their professional interests and an article suitable for publication in a professional journal. The program culminates in a one-week residency and a graduation ceremony at Norwich University in June.

More information about program requirements is available in our course catalog.

  • Foundations of Public Administration & Policy • AD511 6 credit hours

    This course introduces students to public administration in the United States. The course focuses on governance, inter-governmental relationships, organizational theory, policies, and strategic planning as affected by fiscal constraints, public needs, social change, and politics. Students are introduced to the role of leadership, the necessity for professional ethics and accountability, and personal competence. Students also begin the program-long requirement of developing their skills of critical analysis, research, integration of information, and effective writing.

  • Public Administration Research & Analysis • AD521 6 credit hours

    This course reviews major research method designs and their application to policy development and evaluation. Students are also exposed to statistical techniques commonly found in public administration and social science research from the perspective of managerial control and application of research design/program evaluation. Particular focus is placed on quality assurance and best-evidence management.

  • The Legal Environment, Human Resources and Organizational Leadership • AD531 6 credit hours

    This course explores three areas of public administration: the legal environment of the public organization, human resources, and organizational leadership. The first section of the course focuses on creating agency authority, public participation, civil liability, employment law, and due process. The second section focuses on selecting and retaining quality employees and managers, evaluations, coaching, and training. The third section focuses on strategic leadership, organizational analysis and culture, managing conflict, and organizational vision and change.

Organizational Leadership Concentration
  • Strategic Communications & Informational Leadership • OL540 6 credit hours

    Strategic communication is a vital skill in today’s demanding, fast-paced, virtual, or global workplace. In this course, students will identify a personal leadership style, tendencies and preferences as a professional, and how one assimilates and applies information. Experiential learning is a large component of the course, and students will practice their skills on the job and report their experiences in a Leadership Development Portfolio (LDP).

  • Strategic Organizational Behavior as Leadership in Organizations • OL550 6 credit hours

     

    This course recognizes the fundamental importance of a leader believing in and utilizing an ethical strategy. Students will examine how principled decision making promotes triple-bottom-line thinking and promotes awareness of the importance of ethical practices to promoting a lasting, honored, and socially responsible brand. Case studies will be reviewed to contrast the paths and results of several organizations whose leaders practiced a strategy that was not grounded in ethical principles.

  • Developing a Learning Organization for the Knowledge-Based Economy • OL560 6 credit hours

     

    Human Capital Management (HCM) and Succession Planning in a Face-to-Face and Virtual World

    This seminar examines the forward-thinking concepts of coaching, mentoring, and succession planning in promoting a learning organization that is prepared for the retiring baby-boomers, emerging Gen-Xers, Nexters, and others who co-exist in the workplace. Using the new human resources model, Human Capital Management (HCM), you will explore ways in which learning becomes a strategic function formalized via a corporate, university, or learning management system. You will learn the importance of the organization’s embracing of the Internet or intranet facilitation of learning in order to foster knowledge transfer and knowledge sharing among employees – particularly as more functions move overseas in the expanding global marketplace. This seminar also addresses ways leaders can recognize the key components of the knowledge-based economy within their organization.

Public Works Administration Concentration
  • Public Works Administration I • AD557 6 credit hours

    This course focuses on political, technological, and operational issues in the areas of public utilities, water resources, waste management, transportation, facilities and structures, and parks and grounds. Topics include historical development, technological advances, best practices for leadership and management, public works policy, communication challenges, public affairs, environmental enforcement, and emergency management.

  • Public Works Administration II • AD567 6 credit hours

    This course focuses on local, state, regional, and national master public works planning, contract administration, and project management. It addresses multiyear financing of public works projects, environmental impact, and other cost-benefit analyses, decision making-modeling, multijurisdictional services, and public-private joint ventures.

     

Continuity of Government Operations Concentration
  • Continuity of Government Operations • BC511 6 credit hours

    This course introduces the elements necessary to develop a continuity of operations plan for a governmental agency. Topics include organizational analysis, risk and threat analysis, mitigation and control strategy development, and implementing the organizational structure needed to sustain a quality program over time.

  • Public Sector Incident Management & Emergency Response • BC521 6 credit hours

    This course instructs students in responding to incidents and emergencies that affect governmental agencies. Topics include developing a response plan, emergency operations centers, emergency communications, and working with the first responder community. Students will also learn best practices for developing off-site backups and work areas and the placement of personnel and equipment for continuing operations during an emergency.

Criminal Justice Studies Concentration
  • Law Enforcement Administration • GJ551 6 credit hours

    This course examines law enforcement best practices, police leadership, workforce development, accountability, internal affairs, productivity, and the management of special units. Students will also study the role of community policy, community policing, restorative justice programs, crime prevention, and the role of technology, integrated justice systems, and information system security.

  • Corrections Administration • GJ552 6 credit hours

    This course examines administration in the corrections environment. Topics include personnel management, budgeting and public finance, workforce development, staffing, special units, correctional policy development, and planning. The roles of technology and integrated justice systems are examined, as well as information system security.

  • Critical Incident Management for Public Safety • GJ556 6 credit hours

    This course explores public administration within the scope of critical incidents and crisis management. Topics include domestic terrorism and counterterrorism, the roles of the National Incident Management System and the National Response Framework, best practices for first responders, and constitutional issues related to the execution of first responder duties. Students will also study the use of specially trained and equipped units such as SWAT teams, and the roles of community policing and community partnerships in responding to crises, whether manmade or natural.

Fiscal Management Concentration
  • Certified Government Financial Manager Studies • AD558 6 credit hours

    This course explores the legal and regulatory foundation of financial reporting and accountability for public organizations. Topics include development of transactions, enactment of appropriations, and incurrence of obligations or encumbrances. Other topics include financial reporting, analysis of governmental financial performance, costing of government services, and auditing governmental organizations. Students will be provided with the current study guides published by the Association of Government Accountants' Certified Government Financial Manager, designed specifically to prepare professionals and students for the CGFM certification examination.

  • Public Organization Financial Management • AD559 6 credit hours

    This course introduces students to four major areas of financial concern: preparation of budgets, creating management strategies for the organization based on the principles of strategic financial management, obtaining financial resources by issuing bonds and levying taxes, and managing cash and employee retirement funds. Students will also examine contemporary perspectives on professional ethics and ethical behavior of leaders in the public sector, particularly in regard to their fiduciary responsibility in investing and managing public funds.

Leadership Concentration
  • Leadership Fundamentals • OL510 6 credit hours

    This course focuses on differentiating the conceptual and theoretical aspects and models of leadership and leadership studies to enable students to apply leadership skills and principles in their workplace. The fundamentals of leadership are taught within the context of present and past leaders, with an emphasis on practicing these fundamentals in an ethical manner.

  • Emotional Intelligence • OL520 6 credit hours

    This course provides information about evaluating emotional intelligence, or EQ. Students are given the tools and opportunity to evaluate their capacity to think about work through the lens of reflection and introspection as a guide to understanding the behavioral aspects of working with others and providing customer service. By examining thought patterns, students gain new skills in developing intuitive reasoning that will enhance professional relationships with peers and customers.

  • Leading Change • OL530 6 credit hours

    Students in this course will learn to proactively manage business or personal change, explore various change management models, and engage in problem solving to discover the best ways to leverage change agents. They will gain the vital skills of understanding and collaboratively following the change management process.

  • Strategic Communications & Informational Leadership • OL540 6 credit hours

    Strategic communication is a vital skill in today’s demanding, fast-paced, virtual, or global workplace. In this course, students will identify a personal leadership style, tendencies and preferences as a professional, and how one assimilates and applies information. Experiential learning is a large component of the course. Students will practice their skills on the job and report their experiences in a Leadership Development Portfolio (LDP).

Capstone Paper or Project
  • Capstone Studies • AD561 6 credit hours

    This final core course offers students the opportunity to apply their learning in two tangible ways: the preparation of a capstone paper/project that offers a practical or theoretical solution to a program, operation, or policy; and the writing of a paper suitable for publication in a professional journal.

Residency

The final academic requirement for the public administration program is a week-long residency at the beautiful and historic Norwich University campus in Vermont. Students have the opportunity to meet with fellow students, faculty, and program staff in both formal classroom and informal settings. Norwich covers the cost of all meals and accommodation on campus. Academic recognition ceremonies and commencement cap off the week, and family and friends are encouraged to attend.

Program Director

Donal F. Hartman, JD, LLM

Welcome to Norwich University's Public Administration Program

Organizations serving the public face unprecedented challenges. Now more than ever in our national history we are in need of leaders and managers to meet the needs of our citizens, protect our communities, respond to disasters, manage our educational institutions, towns, and cities, and build and maintain our public works.

To prepare our public leaders for these challenges Norwich University offers the Master of Public Administration program. Professionals seeking to develop their leadership and management skills will find in this program the tools to help them excel in leadership positions in public, private, and non profit organizations.

Read Bio

Donal Hartman, program director for the Master of Public Administration and Master of Science in Leadership programs, has a Juris Doctor from Gonzaga Law School and a Master of Environmental Law from George Washington University. He has worked in the federal and public sector for over 35 years, most recently as the deputy commissioner of the Vermont Department of Corrections. His legal career includes assignments as lead counsel for the Vermont Department of Corrections and assistant judge advocate for the Air Force. Don has taught adult learners for over two decades.

Associate Program Director

Chris Ormsby, MA

Chris Ormsby has worked at Norwich University since 2002 and is currently the Associate Program Director for the Master of Public Administration and Master of Science in Leadership programs. Prior to his experience in educational administration, he served in the United States Navy as a naval flight officer, legal officer, and ROTC instructor. He received his MA in Justice Administration from Norwich University in 2004 and BA from Guilford College in history and justice policy studies. His academic research has focused on the implementation of restorative justice models and he has spent several years volunteering as a community reparative justice board member.   

Student Services Advisor

Jennifer Gagnon, MA

Jennifer Gagnon has worked at Norwich University since August 2006 and is currently the Student Services Advisor for the Master of Public Administration and Master of Science in Leadership programs. She began her career at Norwich supporting the Master of Arts in Diplomacy program. In 2009, she completed the Master of Justice Administration program. She credits that experience with providing her with a greater understanding of the daily challenges our adult students encounter.  In addition to her master’s degree, she holds a Bachelor of Arts in Communications.

Featured Faculty for Master of Public Administration

Frank Colaprete, EdD
Frank Colaprete is an adjunct faculty member at Norwich and an associate professor of criminal justice administration at Keuka College in Keuka Park, New York. He teaches, consults, and conducts independent criminal justice research as the owner and lead consultant of Justice Systems Solutions, LLC.He is a certified litigation specialist and certified master instructor and instructor evaluator through the New York State Division of Criminal Justice Services Office of Public Safety. A retired police lieutenant, he is the author of three textbooks: Internal Investigations: A Practitioner’s Approach, Mentoring in the Criminal Justice Professions: Conveyance of the Craft, and Pre-Employment Background Investigations for Public Safety Professionals. His work includes numerous articles on police management, training, and investigations.  He holds a doctorate in education from Nova Southeastern University and a master of science in organization management/strategic management from Roberts Wesleyan College.
George Crombie, MPA
George R. Crombie, past president of the American Public Works Association (APWA), is a senior faculty member for public works administration in Norwich’s public administration program. He is the president of Crombie Consulting, which specializes in public works/utility management, education, and sustainability management.He previously served as the secretary of natural resources for the state of Vermont and undersecretary of environmental affairs for Massachusetts. He is a past president of the New England chapter of the APWA, former chair of its diversity committee, and current chapter director. At the national level, he has served on the Association’s board of directors and on various committees.In 2002, he was named one of the top 10 public works leaders of the year, and in 2004 he represented APWA in Slovakia and the Czech Republic. He is an honorary member of the American Academy of Environmental Engineers for his contributions to the field, is a board-certified environmental engineer (BCEE) and holds a master’s degree in public administration from Northeastern University.
Paul Katsampes, DPA
Paul Katsampes teaches public administration and criminal justice management courses at Norwich University. He is also a professor emeritus of criminal justice and criminology at the Metropolitan State College of Denver.He has served as a sheriff’s office administrator, deputy director of a community corrections program, police officer, and detective. As a consultant and trainer, he assists organizations in solving law enforcement and corrections problems and conducts workshops in management team building, jail administration, police and corrections budgeting, and situational leadership with the National Institute of Corrections, the American Correctional Association, the Bureau of Indian Affairs, the American Jail Association, and the National Academy of Corrections.He earned his master’s and doctoral degrees in public administration from the University of Colorado at Denver, a master’s degree in criminal justice from the State University of New York at Albany, and a bachelor’s degree in criminology/psychology from Metropolitan State College of Denver.

Faculty

Robert Appleton, MPA
Tom Bazley, PhD
Paula Beiser, MBA
Susan Craig, PhD
Lori Demeter, PhD
George Haines, MPA, MCE
Christopher Hansen, EdD
Jason F. Jagemann, PhD
Lynn Ryan MacKenzie, PhD
Harol Nees, DPA
George Nixon, DPA
Deborah Rhyne, EdD
Tanya Settles, PhD
Allison Crowson, MJA
Daniel O'Shea, JD

At a Glance

  • No GRE/GMAT required to apply
  • Undergraduate GPA of 2.75 or higher

Admissions Requirements »

Next Start Date
June 3, 2013
Application Deadline
May 3, 2013

Admissions Department Hours
Mon - Thurs: 9 a.m. to 9 p.m. EST
Friday: 9 a.m. to 3:30 p.m. EST
Extended hours available by appointment

Phone: 1-800-460-5597 ext. 3377 (US and Canada); +1-647-722-6642 ext. 3377 (International)
  • Transfer Credits
    Norwich will accept the equivalent of up to 12 semester credits for study you’ve completed at another institution. We evaluate all requests for transfer credits on a case-by-case basis. Norwich University complies with VA regulations and guidelines as they pertain to transfer credits.
  • International Admissions
    Students from outside the US are encouraged to apply to Norwich. As an international student applicant, you must have an acceptable TOEFL score, submit official transcripts showing that you have completed the equivalent of a US bachelor’s degree, and complete all steps in the admissions process.
  • Credits for Prior Learning
    Through an agreement between Norwich University and the Department of the Army/US Army Command and General Staff College, up to 12 credit hours may be awarded towards completion of the public administration program requirements.

Tuition and Finance

Norwich provides a top-notch educational experience; we also work hard to help make it affordable. There are many ways to get financial aid and several strategies to help you finance your education. Norwich is committed to making this often-difficult process easier for you.

See the Tuition and Fee Schedule »

Tuition at a Glance

  • Credit Hours: 36
  • Cost Per Credit Hour: $645

Answers to Your Questions

Our admissions advisors are ready to help you plan your education at Norwich University.

Admissions Department Hours

Mon - Thurs: 9 a.m. to 9 p.m. EST

Friday: 9 a.m. to 3:30 p.m. EST

Extended hours available by appointment

Phone: 1-800-460-5597 ext. 3377 (US and Canada); +1-647-722-6642 ext. 3377 (International)
Email: mpa@online.norwich.edu
Resources
  • Financing Your Education
    Financing your graduate school education can be challenging. Our job is to make it easier. That’s why we’ve developed a step-by-step approach that guides you through the financial aid process and directs you to the information and support you need.
  • Military Benefits
    Norwich accepts GI Bill benefits, military scholarships, and funding from the Veterans Administration to help you pay for tuition to the Master of Public Administration program as well as any related program fees. We are also proud to be a part of the Yellow Ribbon Program.
  • Do You Qualify for a Tuition Discount?
    Norwich University partners with more than 800 organizations and associations worldwide to offer accredited degree programs to their employees and members at specially reduced tuition rates. If your organization is a Norwich partner, you could be eligible for a discount to the public administration program.

New Course Works for Sustainable Solutions

Google the word “sustainability” and more than 126,000,000 results appear. However, if you parse through the results to try and understand the implications of sustainability for your work in the public sector, the search could feel a bit overwhelming. The Master of Public Administration program at Norwich University understands this, and is pleased to announce a new course available in March of 2013 to help leaders in public service make sound and sustainable decisions for their communities: Principles and Strategies for Sustainability.

Although there is a clear acknowledgment by many local, state, and national leaders that our future as a nation is increasingly dependent on diminishing national resources and our infrastructure is aging, that’s where the conversation tends to stall. Unfortunately recognition about what we must do about these issues and how quickly we must act is less clearly articulated.  

Many understand conceptually the importance of sustainability in fostering economic prosperity, energy security, and a sustainable environment. But, fundamental to identifying and creating best practices over time is changing how we as leaders think and act. Current industry practices, such as methods of construction, planning, and design, are all based on the assumption that our resources are infinite. In many ways we face a gap between current thinking and acting, and future reality. It is clear that we must move faster to adopt new strategies and practices.

Principles and Strategies for Sustainability, the public administration course currently being developed by Adjunct Professor George Crombie, provides students with the  foundation and knowledge they need to address sustainability as it applies to public works in their community.  Crombie, a noted speaker and author on a wide range of topics related to public works management, leadership, and the environment, is the former president of the American Public Works Association.

The course presents students with a study of 7 critical areas:

•    The connections between the environment and mankind.
•    How air and water pollution affect public health.
•    The economic impact of water and transportation policies that are not well planned.
•    The importance of using long-term economic models in public policy decision making.
•    How to think in a holistic manner.
•    The attributes of a sustainable work culture.
•    How to build community support for a sustainable program.

Principles and Strategies for Sustainability emphasizes the need for students to understand how economics plays a role in the formation of sustainable practices and policies. One example is the way most federal procurement operates, which overemphasizes time and cost of materials in completing a project, and does not take into account its longer-term environmental costs. Indeed, most contemporary procurement practices address a narrow view of cost, not a holistic concept based on the cost to society of constantly replacing the items (e.g., compact fluorescent lightbulbs that cost more but last longer) or other environmental impacts. The same concept of short-term versus long-term thinking applies to usage, maintenance, time to replace and repair, etc.   

The course challenges students to consider sustainability in other areas of public leadership such as planning urban development (e.g., more trees = less cooling costs), maintaining cemeteries (e.g., chemicals for preservation, steel and concrete versus an organic approach), developing unique community partnerships (e.g., in Scandinavia many communities tap into a common heat source versus purchasing individual heating units), etc.  

As with other public administration courses, students will be exposed to realistic case studies which they first must discuss in a group aided by their own research into the issues identified by the group. All students then address the challenges raised in the case studies through individual short written assignments. The link between the written assignment and the group discussion replicates the process used by a leader to resolve complex operational, policy-oriented, and political issues. Using a case study adds an element of reality, but the key to enhancing the decision-making process is collaboration: the exchange of ideas and suggestions prior to making a final decision.

Donal Hartman is the program director for the Master of Public Administration program.